Brilliant quality and service
Brilliant quality and service! I would buy from here again

HD TV Entertainment receives a mixed response from customers, with a significant number expressing dissatisfaction. While some reviewers praise the company for its great products and excellent customer service, particularly highlighting items like game sticks and projectors, many others report serious issues. Common complaints include long delays in receiving refunds, unresponsive customer service, and products that do not work as expected. Several consumers describe their experiences as frustrating, citing problems with order fulfillment and lack of support after purchases. Despite a few positive experiences, the overwhelming sentiment reflects disappointment and frustration with the company's handling of orders and customer care. Overall, the sentiment leans negative.
7 months ago
Placed a order 19/6 , other than a order confirmation which is clearly automatic, trying to contact this company is impossible ! 6 separate emails sent, filled in contact form on website numerous time... See more
7 months ago
I cancelled this order as it took so long refund me in full
7 months ago
I recently bought a charger pack from HD TV entertainment which I am really pleased with. It’s a great product and really pleased with it! In addition, I managed to lose the blue magnetic disk in abou... See more
Brilliant quality and service! I would buy from here again
Product arrived on time, simple set up, worked great for around a week, now will not work at all
I ordered 3 2 worked really well the third didn't work the charger bit was broken my child really upset
Product faulty not able to use over Christmas
Not so easy to go back to game menu when playing a game
I understand xmas is busy, but it took 6 days to dispatch keyring ordered on 15th. What annoyed me was when I emailed them they told me item was dispatched and id have it for xmas when tracking started it showed they lied and it was sent two days after they said it was dispatched. So there is no next day dispatch or 3 to 4 days delivery like the website says
I ordered 2 game sticks got charged for 3.after couple of emails said to return for refund at my expense said ill return with a label supplied heard nothing more .id avoid this company.
Haven’t received item after 2 weeks and poor to non existent communication after several emails
Was made up with the service would have got five stars if the delivery was quicker
Having ordered previously and happy with this company and the products I ordered a new charging cable. The wrong size was sent so I contacted them on their web page. Unfortunately I have never received any reply .
The games are great, love the old games I used to play as a kid
Fabulous device takes me back to my childhood. Love all the old style games. So many to choose from too.
Over the moon. Love it! Service was amazing and the product is gorgeous!
Doesn't save game play, sent an email mentioning this and have been ignored, would not recommend buying
Do not use these frauds I've been messed about numerous times with my product stil not arrived after 3 weeks when meant to be 2 -3 days no sense out of emails sent to me even sent a tracking number which royal mail are stil waiting for the package SCAMMERS
Bought a couple of items from HD TV Entertainment but had a wee issue with product. After a couple of emails items were returned & because still in warranty HD sent replacements. Excellent customer service and timescale and will definitely use and recommend HD. J.Edwards
Absolutely rubbish company, dont reply to email and wont give a refund. DO NOT TOUCH THEM!
Prompt delivery of a great product at a decent price.
Not received order and company are not replying to emails asking for refund.
Does anyone have a telephone number for this totally useless company. I'm still waiting for a refund and they just ignore all my emails 😞
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HD TV Entertainment is a UK-based retailer specializing in wireless gadgets and toys. The company offers a diverse range of products, including accessories for popular smartphone brands like iPhone and Samsung, wireless earphones, and innovative gadgets such as HD projectors and gaming consoles. With a focus on providing the latest technology, HD TV Entertainment caters to tech enthusiasts and consumers looking for quality entertainment solutions. Customers can browse and purchase a variety of items directly from the company's website, www.hdtventertainment.co.uk. The platform features competitive pricing and frequently updated offers, making it a convenient destination for individuals seeking modern electronic devices and accessories. By prioritizing UK stock, HD TV Entertainment aims to deliver prompt delivery and reliable service to its customer base.
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