Review summary

Hays Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

MM
The manager and staff are always very…

The manager and staff are always very helpful and very friendly and polite

DY
Jess in the Amesbury branch is…

Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026

T you

Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been asking for weeks with NADIA in Keel Square, luckily they were now on sale so without any hesitation checked this destination out and after 10mins had come up with 3 nights (but 4 days because of the early flight out and late flight back) at the Hotel Bristol in the centre of Zurich for August 2026, once again it’s many thanks to LEAH for being a fine Travel Consultant and finding me yet another destination to look forward to, many thanks again LEAH.

Everything was smooth and quick

Everything was smooth and quick, Carol was very helpful giving me several options.

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All reviews

999 total • Write a review

Showing 11 - 20 of 995 reviews
E
5 out of 5 stars

Heather from Hays - amazing!

I’ve used Heather from Hays to help with my holidays for 7 years I never go anywhere else. Invaluable advice, knows what I want for my solo trips and holidays with my children - easy booking, good communication and always helpful. Thank you! 👏

Date of experience: July 31, 2025

C
5 out of 5 stars

quick interaction on arrival

quick interaction on arrival, no fuss straight to the point, got the info without fuss

Date of experience: July 31, 2025

JD
5 out of 5 stars

Prompt and very pleasant service.

Prompt and very pleasant service. Travel Agent spent time looking at holiday options within our budget to ensure we got the best deal. Always a very good experience when booking with Hays Travel.

Date of experience: July 31, 2025

J
5 out of 5 stars

Advisor was very patient and friendly…

Advisor was very patient and friendly and happily explained our choices while booking a Cruise.

Date of experience: July 31, 2025

T
5 out of 5 stars

Always find the staff at Hays travel…

Always find the staff at Hays travel friendly and helpful. Everyone makes you feel welcome and are always ready to help. Could not imagine using any other travel agent.

Date of experience: July 31, 2025

S
5 out of 5 stars

Booking experience at Hays Travel Washington Galleries …

Staff were great from walking in to walking out with our holiday booked and feeling we had the best deal .The Girl who delt with us wasn't rushing but did her searches calmly and efficient I was very impressed even the manager had her input and we received the best service .Very impressed with Hays Travel Washington Galleries the staff know there job .

Date of experience: July 31, 2025

JF
5 out of 5 stars

Caroline found us the perfect holiday

Caroline was very attentive to finding me the right cruise for the destinations we want to visit. Caroline's knowledge is fantastic and I would recommend her to anyone looking to book their next holiday. Thank you again Caroline and we will be back to book with you again.

Date of experience: July 31, 2025

WB
5 out of 5 stars

From the first time we entered the room…

From the first time we entered the room we were greeted with a genuine willingness to help us with our booking both Lisa our first contract and Geddis who finished the booking are a credit to Hays Travel 😜👍🏿

Date of experience: July 31, 2025

CD
5 out of 5 stars

Professional service

Professional service, excellent knowledge and experience in travel. Lindsay was so helpful, helped us book the perfect holiday. She made it an easy process and we are so looking forward to getting away.

Date of experience: July 31, 2025

Ms
5 out of 5 stars

We were dealt with by Millie who was…

We were dealt with by Millie who was very professional and made us very relaxed

Date of experience: July 31, 2025

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