Review summary

Hays Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

MM
The manager and staff are always very…

The manager and staff are always very helpful and very friendly and polite

DY
Jess in the Amesbury branch is…

Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026

T you

Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been asking for weeks with NADIA in Keel Square, luckily they were now on sale so without any hesitation checked this destination out and after 10mins had come up with 3 nights (but 4 days because of the early flight out and late flight back) at the Hotel Bristol in the centre of Zurich for August 2026, once again it’s many thanks to LEAH for being a fine Travel Consultant and finding me yet another destination to look forward to, many thanks again LEAH.

Everything was smooth and quick

Everything was smooth and quick, Carol was very helpful giving me several options.

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All reviews

999 total • Write a review

Showing 1 - 10 of 995 reviews
T
5 out of 5 stars

Great customer service made our booking…

Great customer service made our booking process very smooth. There is a fantastic team in the Brighouse office 😊👍

Date of experience: July 31, 2025

CC
5 out of 5 stars

Friendly and informative

Very friendly informative and knowledgeable when we booked our holiday.

Date of experience: July 31, 2025

CE
5 out of 5 stars

Great service

It was great; Laurie found just the right holiday for me at the right price

Date of experience: July 31, 2025

A
5 out of 5 stars

The staff especially Mariam were very …

The staff especially Mariam were very helpful in trying to find Helen and I the perfect hotel close to the beach and shops .

Date of experience: July 31, 2025

T
5 out of 5 stars

Friendly staff

Friendly staff Very helpful and reassuring Found best deals to suit our needs

Date of experience: July 31, 2025

MA
5 out of 5 stars

Curtis handled us very well and the…

Curtis handled us very well and the lady in the swapping money part of the shop, can’t remember her name, helped us out massively and got us booked quickly and easily

Date of experience: July 31, 2025

N

Nia

US

5 out of 5 stars

Laura in Mold was incredible with a…

Laura in Mold was incredible with a very small window of opportunity, even finding if the hotel does pancakes for breakfast for my 5 year old little girl

Date of experience: July 31, 2025

cJ
5 out of 5 stars

Booked another holiday once again with…

Booked another holiday once again with Julia who got us a great price. Julia also gave us great information regarding another holiday for later in the year. We will be back to see her again soon for another booking.

Date of experience: July 31, 2025

AM
5 out of 5 stars

Kate was lovely and very helpful

Kate was lovely and very helpful

Date of experience: July 31, 2025

MM
5 out of 5 stars

Easy booking

Very pleasant, efficient and helpful

Date of experience: July 31, 2025

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