Review summary

Hays Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

MM
The manager and staff are always very…

The manager and staff are always very helpful and very friendly and polite

DY
Jess in the Amesbury branch is…

Jess in the Amesbury branch is brilliant she knows her stuff, 4 holiday booked for 2025 and 2026

T you

Was in Hays Doxford Park branch a couple of days ago checking car park prices for my holidays next month and asked LEAH if EasyJet flights were on sale for Zurich in August next year as I had had been asking for weeks with NADIA in Keel Square, luckily they were now on sale so without any hesitation checked this destination out and after 10mins had come up with 3 nights (but 4 days because of the early flight out and late flight back) at the Hotel Bristol in the centre of Zurich for August 2026, once again it’s many thanks to LEAH for being a fine Travel Consultant and finding me yet another destination to look forward to, many thanks again LEAH.

Everything was smooth and quick

Everything was smooth and quick, Carol was very helpful giving me several options.

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All reviews

999 total • Write a review

Showing 21 - 30 of 995 reviews
EJ
5 out of 5 stars

Requested reccomendations for Hisaronu…

Requested reccomendations for Hisaronu Terri made a few suggestions so I could check them out Terri helped answer all my questions and booking was straight forward and easy . I now have the app and im setting up a direct debit to pay off in interest free instalment. Well impressed

Date of experience: July 31, 2025

jw
5 out of 5 stars

Excellent service very helpful staff

Excellent service very helpful staff Would not hesitate to recommend

Date of experience: July 31, 2025

DT
5 out of 5 stars

Excellent service, dream holiday booked .

We went in with a rough idea of what we were looking for and came out less than an hour later having booked our dream holiday . Jackie went through a couple of possible holidays , while requesting better deals with other suppliers . Efficient,knowledgeable an absolute credit to not only Hays but more importantly herself . Could not fault the service provided , thank you .

Date of experience: July 31, 2025

m
5 out of 5 stars

Holly in Hassocks was extremely helpful…

Holly in Hassocks was extremely helpful - especially after we had a problem with our chosen accommodation. Can’t thank her enough and super pleased we booked through Hays

Date of experience: July 31, 2025

J
5 out of 5 stars

Lynne has helped us before with…

Lynne has helped us before with previous bookings we have made with Hays. She is aware of our needs, and is exceptionally knowledgeable about products and services the company provides.She is a fabulous representative of the company, and it is her service and knowledges that makes us want to return to book our holidays with Hays travel.

Date of experience: July 31, 2025

PJ
5 out of 5 stars

Everything went smoothly Rhonda was…

Everything went smoothly Rhonda was very informative and did everything to sort out the holiday we were thinking about

Date of experience: July 31, 2025

SF
5 out of 5 stars

Very helpful

Very helpful

Date of experience: July 31, 2025

KH
5 out of 5 stars

Customer care skills from the employees

The advice given was clear and concise with no jargon.Very pleased with the choices that were submitted to me and the employee was extremely knowledgeable about the relevant product

Date of experience: July 31, 2025

kd
5 out of 5 stars

Hannah was friendly

Hannah was friendly, very helpful and answered all my questions.

Date of experience: July 31, 2025

A
5 out of 5 stars

polite knew her job

polite knew her job

Date of experience: July 31, 2025

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