Review summary

Hastings Legal receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Sale of my property.

I am very pleased and content with the helpful way the sale of my property was conducted..

eg
Just bought my first house and Hastings…

Just bought my first house and Hastings acting as my solicitor,can't thank Vicky enough for all her help throughout the whole process, excellent company and would recommend to anyone who is planning to either sell or buy a property

Emma and her team

Recently sold a house in Duns through Hastings and I have to say that the whole experience was made completely stress free by Emma and her team. We were updated regularly with the whole process being explained at every stage, the marketing was very professional and everyone in the team was polite and courteous at all times. We would not hesitate to use Hastings Legal services in the future and would highly recommend them to anyone in the area who is thinking of buying or selling. Thank you.

A
Excellent service

Abby was fantastic! Selling a house can be very stressful, but her professional manner and quick responses to any queries, made the process as pain free as possible. The purchaser had asked for early entry meaning timescales were tight, however Abby facilitated all aspects of the sale, allowing the deadline to be met. I can't thank her enough for her work.

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All reviews

56 total β€’ Write a review

Showing 31 - 40 of 52 reviews
FP
5 out of 5 stars

Courteous, efficient and highly professional

Hastings Legal did my Will last year and some conveyancing this year. They were courteous, efficient and highly professional. I'm glad I've chosen to go with a traditional high-street firm instead of one of the big names.

Date of experience: March 20, 2024

MC
5 out of 5 stars

Seamless from start to finish

Hastings legal made both the selling of my flat and onward purchase incredibly seamless. Ron Hastings came to do my appraisal the morning after my enquiry and his knowledgeable suggestions helped me make sure my property was ready to market. My marketing package brought out the very best in my flat, and I have no doubt helped sell it so successfully, especially the drone footage. My sale was handled brilliantly by Jan who was always available at the end of the phone to answer questions and was always so helpful and honest, I found the communication throughout the whole thing second to none - with so many knowledgeable staff working as a team - it’s no wonder it all felt seamless to me! My solicitor for both was Vicky Maxwell - with the expertise and confidence Vicky has, I knew everything was in good hands but it’s her personable approach that is a cut above the rest - with every meeting/phone call left feeling positive. They say that moving home is one of the great stresses in life but Hastings made this feel rather easy and for that I am so happy I went with them!

Date of experience: October 30, 2023

S
4 out of 5 stars

Property sale

I chose Hastings legal to sell a property. The estate agency team were very professional. My thanks go to Suzanne Burn, Alastair and Lesley as well as the girls at Eyemouth, Duns and Kelso offices. Natasha handled the legal side which proved more complicated but with perseverance and patience the sale was completed. I therefore have no hesitation in recommending Hastings and would use again when needed.

Date of experience: October 16, 2023

HT
5 out of 5 stars

Efficient and friendly staff

The staff were very friendly and efficient. We were kept informed at every step. A great experience overall.

Date of experience: September 14, 2023

S
5 out of 5 stars

Great service from Ricky Hope at…

Great service from Ricky Hope at Hastings Legal. It took us eight months to sell a property in London, but Ricky completed our purchase in the Borders in just eight weeks. He was great at advising us at each step of the way and the whole process went through without a hitch. Would highly recommend.

Date of experience: July 23, 2023

RB
5 out of 5 stars

Excellent experience, highly recommended!

Excellent experience! We used Hastings for a house purchase and it was smooth, easy and professional. Ricky went out of his way to keep us informed, taking the time to call rather than email when we needed an update. Highly recommended as way above the help we received from other solicitors for previous house transactions.

Date of experience: April 17, 2023

MS
5 out of 5 stars

I highly recommend Hastings at Eyemouth…

I highly recommend Hastings at Eyemouth , they are very professional and can’t do enough for you . I am very pleased how the sale of my house went through.

Date of experience: March 26, 2023

MH
5 out of 5 stars

I never once felt out of the loop

I never once felt out of the loop, communications were excellent and timely. I can't think of one thing that could've been better.

Date of experience: March 21, 2023

S
1 out of 5 stars

Awful communication for high end properties

Awful communication and can totally agree with all the other poor reviews below this. If landlords understood how bad these people are at their roles and customers services with high end properties is shocking. Big shout out to Olivia as well, who I can put down as one of the worst people to have a CLIENT FACING job I've come across. Please avoid this agency at all costs for tenants and landlords.

Date of experience: March 15, 2023

PS
5 out of 5 stars

The service we received from Hastings was first rate…

The service we received from Hastings in selling our house - on both the estate agency and legal side - was excellent. Very pleased with the quick, efficient and very helpful service

Date of experience: October 16, 2022

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