Review summary

Hastings Legal receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Sale of my property.

I am very pleased and content with the helpful way the sale of my property was conducted..

eg
Just bought my first house and Hastings…

Just bought my first house and Hastings acting as my solicitor,can't thank Vicky enough for all her help throughout the whole process, excellent company and would recommend to anyone who is planning to either sell or buy a property

Emma and her team

Recently sold a house in Duns through Hastings and I have to say that the whole experience was made completely stress free by Emma and her team. We were updated regularly with the whole process being explained at every stage, the marketing was very professional and everyone in the team was polite and courteous at all times. We would not hesitate to use Hastings Legal services in the future and would highly recommend them to anyone in the area who is thinking of buying or selling. Thank you.

A
Excellent service

Abby was fantastic! Selling a house can be very stressful, but her professional manner and quick responses to any queries, made the process as pain free as possible. The purchaser had asked for early entry meaning timescales were tight, however Abby facilitated all aspects of the sale, allowing the deadline to be met. I can't thank her enough for her work.

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All reviews

56 total • Write a review

Showing 1 - 10 of 52 reviews
JG
5 out of 5 stars

My estate agent Mark has gone above and…

My estate agent Mark has gone above and beyond keeping me informed at every step of the letting process. He marketed my property to its best advantage and then helped me select suitable applicants for renting my property. He has worked tirelessly to resolve some difficulties the Applicant was having with paperwork even working on his day off to get things over the line. He has made the process painless for me as a distant landlord.

Date of experience: April 26, 2025

D
5 out of 5 stars

Assistance with property purchase

Today my family completed on what will be our first ever family home in Edinburgh; this as we return to UK after many years living and working overseas. The purchase process was managed for us by Hastings Legal; a firm introduced to me by an Edinburgh based friend. I can safely say it was an excellent recommendation and good choice for my wife and I to make as the various pieces of advice provided, as well as the service delivered by our attending solicitor from Hastings was, quite simply first class. The timely answers to those queries we did have were consistently supplemented by clear, readily understandable updates throughout each step of the process. I would highly recommend the practice to anyone given our positive experience as described.

Date of experience: April 25, 2025

G
5 out of 5 stars

I would highly recommend Hastings Legal…

I would highly recommend Hastings Legal for a house purchase. Lia was very efficient in dealing with all the paperwork and liaising with the vendor and her solicitors. All my questions were dealt with as promptly as possible and key collection was arranged to suit my timings. Thank you so much for making this such a stress free purchase.

Date of experience: April 9, 2025

AM
5 out of 5 stars

Excellent service, particularly from Mark McGregor

I have always been extremely impressed and happy with the service provided by Hastings legal letting in the Eyemouth office. Mark McGregor in particular is brilliant. He always responds quickly and helpfully and goes above and beyond to help his clients. This is even the case for relatively trivial matters. I would not hesitate to recommend Hastings legal.

Date of experience: March 28, 2025

MG
5 out of 5 stars

Property hunt in the Borders

While visiting the Borders area to view properties, my wife and I called into the office in Kelso. We were met and dealt with by Lauren, who was very friendly polite and professional. It was quickly evident that Lauren has an extensive knowledge of the area and the properties for sale within it. Having established our preferences, Lauren highlighted several properties that we had not considered, which allowed us to best utilise our time in the area. Thank you Lauren.

Date of experience: March 16, 2025

JD
5 out of 5 stars

Excellent.......5 Star Plus !!!!

Vicky Maxwell recently helped me out with the purchase of a house in Jedburgh......only wish you could score higher than 5 stars !!! Service, help and attention to every detail was fantastic, would highly recommend and use again without hesitation. Many thanks Vicky and all the team at Hastings Jimmy Dodds

Date of experience: March 12, 2025

CH
5 out of 5 stars

Great Legal Firm

We were delighted with the services at Hastings, we dealt with Abby Syme who was brilliant throughout the process of buying our house. It was a tricky process at the very end but thanks to Abby we made it. Highly recommend. Richard & Cathryn Holloway

Date of experience: March 6, 2025

B
5 out of 5 stars

Our sale was full of problems which…

Our sale was full of problems which Vicky sorted in a calm and efficient manner. Problems were largely due to my incompetence but Hastings Legal (Vicky Maxwell) sorted these out immediately. I would recommend them without any hesitation.

Date of experience: February 8, 2025

J
5 out of 5 stars

5 star service- Emma Lowans

As first time buyers we didn’t know what to do or expect when buying our house. Emma in the duns branch took complete care of everything for us with great communication from the the start right through to when the sale went through. I couldn’t recommend Hastings and Emma enough. We can now relax and enjoy what life has to offer in our new home. Top service, Thank you J&G

Date of experience: February 8, 2025

AR
5 out of 5 stars

A pleasure to deal with!

A pleasure to deal with! From engaging the property shop to the completion of our sale, Hastings have been a pleasure to deal with. Professional and taking the time needed to guide us through the process. Highly recommend both the property shop and the legal department. Thank you to all the team!

Date of experience: January 22, 2025

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