Review summary

Hastings Legal receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Sale of my property.

I am very pleased and content with the helpful way the sale of my property was conducted..

eg
Just bought my first house and Hastings…

Just bought my first house and Hastings acting as my solicitor,can't thank Vicky enough for all her help throughout the whole process, excellent company and would recommend to anyone who is planning to either sell or buy a property

Emma and her team

Recently sold a house in Duns through Hastings and I have to say that the whole experience was made completely stress free by Emma and her team. We were updated regularly with the whole process being explained at every stage, the marketing was very professional and everyone in the team was polite and courteous at all times. We would not hesitate to use Hastings Legal services in the future and would highly recommend them to anyone in the area who is thinking of buying or selling. Thank you.

A
Excellent service

Abby was fantastic! Selling a house can be very stressful, but her professional manner and quick responses to any queries, made the process as pain free as possible. The purchaser had asked for early entry meaning timescales were tight, however Abby facilitated all aspects of the sale, allowing the deadline to be met. I can't thank her enough for her work.

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All reviews

56 total • Write a review

Showing 11 - 20 of 52 reviews
SW
5 out of 5 stars

Great Legal (conveyancing) Service

From start to finish, Lia at Hastings (and Tim at the end providing leave cover) , provided a first class service handling our conveyancing as we relocated from Kent to Kelso. Clear concise advice and no issues at all. Thank you very much.

Date of experience: January 8, 2025

E
5 out of 5 stars

Selling and buying a house

Having lived in the same house for over four decades, it was quite a thought to sell up and downsize. Hastings provided an absolutely brilliant service. Every phone call and email was always answered promptly. I was kept well informed every step of the way. Overall, I couldn’t have asked for a better experience. Thank you to everyone at Hastings who helped me.

Date of experience: January 4, 2025

DD
5 out of 5 stars

Foreign-based property sale

As a foreign-based seller, I was unfamiliar with the UK property sales process. The team at Hastings was incredibly patient, answering all of my questions and helping me gain a clear understanding and the confidence needed to move forward. The UK business model, whilst different from North America, made perfect sense and added value at every stage. There’s no duplication, which means no wasted time, and everyone’s expertise is maximized. The operation runs smoothly, offering prompt and efficient service. I especially appreciated the regular status updates, which kept me well-informed throughout the process. The multiple locations are also a significant advantage for clients. Hastings has assisted me with estate work, a will, and a property sale, and I highly recommend their services.

Date of experience: December 5, 2024

AB
5 out of 5 stars

Purchase of a home and the writing of a will and P.O.A

I was really pleased with the excellent service I received from the Hastings team and would certainly recommend them. Nothing was too much trouble and any queries I had were answered quickly and in a very professional manner.

Date of experience: December 4, 2024

d
5 out of 5 stars

The absolute best!

These guys are so professional yet make you feel like family! They have looked after us for over 20 years and I cannot recommend them highly enough. Vicky is the absolute best!

Date of experience: November 14, 2024

LC
5 out of 5 stars

Excellent Service

We received excellent service throughout our purchase. Professional & knowledgeable.

Date of experience: November 12, 2024

IW
5 out of 5 stars

Would definitely recommend!

We used Hastings to sell our property and then to make an onward purchase. From start to finish the process was very straightforward and I can’t thank the team enough for making it so stress free for us! Our house sold within 2 weeks and we were then able to make an onward purchase soon after. A huge thanks to the whole team. Particular shout out to Jan who led on our sale, secured us so many viewings, kept us posted with feedback and was so lovely with it all too. Our house sold within 2 weeks! Donna who did our negotiations and was so reassuring and kind. And Abby who was our solicitor for both sale and purchase. Abby communicated all updates with us along the way, was so efficient and answered any queries we had very quickly. We would definitely recommend Hastings to others and are very grateful to the whole team for making the process as smooth as possible for us!! Thanks so much!

Date of experience: November 3, 2024

I
5 out of 5 stars

Highly Recommend!

I’ve got nothing but good things to say about my whole experience working with Hastings. From organising a viewing, putting in an offer and then receiving help with the legal affairs…everything has been super efficient with excellent communication. Everyone that I have dealt with have been so kind and were always happy to answer any questions I had. Thank you Lauren, Donna and Lia for all your help and part in helping me purchase my house!

Date of experience: November 3, 2024

SW
5 out of 5 stars

Relocating to the Borders

Having accepted an offer on our home in Kent, we first made contact to enquire about lettings, since wanted to bide our time and find the right property 'all in good time.' When we were up in the Borders on holiday we met with the relocation advisor, and this changed our lives. Within two days, and while on holiday we had viewed, offered on and had a revised offer accepted on a property that ticks all our boxes. Standouts were Cathy and Kerry, but all at Hastings we had dealings with were courteous, attentive and responded in good time to emails. A very positive experience.

Date of experience: November 1, 2024

LM
5 out of 5 stars

Fantastic service

Fantastic service Emma Lowans was very efficient and helpful throughout our house purchase, cant recommend enough the service we were provided.

Date of experience: November 1, 2024

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