tippitoppi alles
tippitoppi alles

Gourmondo is an online delicatessen shop based in Germany, offering a wide selection of gourmet foods, exquisite wines, champagnes, and fine spirits. The company focuses on providing high-quality culinary products sourced from select manufacturers, catering to customers who appreciate unique flavors and premium ingredients. Gourmondo aims to enhance the dining experience by curating a diverse range of items that highlight the artistry of food and drink. The platform also features special promotions, including discounts on items nearing their best-before dates, encouraging customers to reduce waste while enjoying gourmet products at lower prices. Gourmondo's target market includes food enthusiasts and connoisseurs seeking distinctive culinary experiences and quality products to elevate their meals and celebrations. Through its curated offerings, the company provides an accessible online shopping experience for those looking to indulge in fine delicacies.
Gourmondo enjoys a strong reputation for its fast delivery service, with many customers praising the "sehr schnelle lieferung" and reliable packaging. Reviewers frequently highlight the quality of the products, noting that items arrive well-packaged and in excellent condition.
However, there are significant concerns regarding customer service and order fulfillment. A number of consumers report issues such as lack of communication, missing orders, and unresponsive customer support, leading to frustrations and claims of potential fraud. Some customers express disappointment over the decline in product variety and quality compared to previous experiences. Despite these criticisms, the overall sentiment remains positive, with many still appreciating the service and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Perfekter Service Nach einem DHL Crash (leider) wurde das 2 Paket sofort versendet”
“Geht gar nicht”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 50 out of 100 | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Gourmondo is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.5).
500 reviews of Gourmondo. Filter by what matters to you.
tippitoppi alles
Rasche unkomplizierte Lieferung, Danke!
Hervorragender Service, schnelle Lieferung, Top Produkte, gute Preise!!!! Nur zu empfehlen!!!
Die Auswahl ist absolut überzeugend und die Geschwindigkeit und Professionalität, mit der Bestellungen bearbeitet werden, ist unschlagbar!
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Top gerne wieder
Gourmondo kenne seit nicht al zu lange Zeit, daher bis jetzt kann ich mit 5 Sternen bewerten, da alles gut geklappt hat, aber die Zukunft ist wichtig, also am Ball bleiben.......:-))
Ein tolles Sortiment, das im Feinkostbereich seines gleichen sucht!
Diesmal leider „unterirdisch“ schlecht! Ware - bezahlt per PayPal - wurde nicht geliefert. Angeblich nicht zustellbar. Bei Gourmondo ist weder telefonisch noch schriftlich zu erreichen. Meine Reklamations-E-Mail an deren GF blieb ebenfalls unbeantwortet. Entweder total überfordert oder nicht willig? Wenn’s Problem an DHL in Berlin liegt(?), muss man‘s anders lösen. Ich renne meinen Sachen oder dem bezahlten Geld nun seit Tagen erheblich hinterher. Kommunikation seitens Gourmondo??? Glatte Fehlanzeige. Rückfall in alte Zeiten. Da war’s auch bisweilen schlimm. Zwischendrin hatte ich kurz Hoffnung, dass man kundenorientierten und zuverlässiger würde. Im Advent klappt’s (bei mir) jedenfalls nicht. Entnervt und ohne die Ware, wie bestellt. :-(
Schönes und vor allem vielfältiges Angebot.
I’ve now made 7 orders with Gourmondo in the last 3 years. They have a great selection of goods, however on 2 of the orders I have experienced problems with availability of the goods ordered and the latest 2 orders the goods never arrived despite trying different couriers. All 7 orders were made to the exact same address. Cannot recommend due to poor reliability. Customer service is also extremely difficult to reach by phone.
Super schneller Versand!!
Kann mich den Vorgängern nur anschließen: Bestellung im Oktober, per Vorkasse bezahlt, Ware nicht geliefert aber Geld nicht zurückerstattet - entgegen der AGBs. Auf Mails wird nur der Standardspruch geschrieben: Bestellungen könnten nicht storniert werden..Telefonisch ist keiner erreichbar. Dafür gibt es nicht bestellte Newsletter, die man nicht abbestellen kann.. Wie kann sich ein Laden wie Alnatura, der hinter gourmondo steht, so etwas leisten?? Immerhin weiss ich jetzt, wo ich nicht mehr einkaufe.
wie immer nur zu empfehlen
Wunderbarer Wein; schnelle Lieferung, gelegentlich gute Angebote
Gourmondo is an online delicatessen shop based in Germany, offering a wide selection of gourmet foods, exquisite wines, champagnes, and fine spirits. The company focuses on providing high-quality culinary products sourced from select manufacturers, catering to customers who appreciate unique flavors and premium ingredients. Gourmondo aims to enhance the dining experience by curating a diverse range of items that highlight the artistry of food and drink. The platform also features special promotions, including discounts on items nearing their best-before dates, encouraging customers to reduce waste while enjoying gourmet products at lower prices. Gourmondo's target market includes food enthusiasts and connoisseurs seeking distinctive culinary experiences and quality products to elevate their meals and celebrations. Through its curated offerings, the company provides an accessible online shopping experience for those looking to indulge in fine delicacies.
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