Great Service
Great Service
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
GO Rentals New Zealand is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Fast and friendly service
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
Awesome staff and whole process was…
Awesome staff and whole process was great. No hassles at all.
Excellent service
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.gorentals.co.nz
All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
SM
was a smooth experience from booking to…
was a smooth experience from booking to returning of rental vehicle. Friendly staff. Very prompt. If you want a no-stress experience, I'd recommend to book them.
Date of experience: June 8, 2025
SK
FIRST Class Business!
The overwhelming friendliness and efficiency of the staff. It was a dream experience! As a former Travel Industry Executive, I know "greatness" when I experience it.
Date of experience: June 6, 2025
UN
We have booked a Mitsubishi Outlander
We have booked a Mitsubishi Outlander for our trip from Queenstown to Dunedin. The process of renting the car, payment, and returning the car was so easy. Other than that, the staff were very friendly and helpful throughout the process. In short, Go Rentals is highly reliable 😁
Date of experience: June 6, 2025
AM
GO rentals Chch are great!
Straightforward, communicative & friendly experience. Chch depot quite near airport, with excellent shuttle service to collect & deliver car. Wonderfully smooth, easily-driven Toyota Yaris hybrid. I accidentally duplicated my online booking for this, but national GO enquiries soon rectified it with 1 phonecall. AA discount also helped.
Date of experience: June 4, 2025
UA
Great customer service when I picked up…
Great customer service when I picked up my car at the Nelson Airport. The car was clean and tidy.
Date of experience: June 1, 2025
Fa
Easy and smooth process to book
Easy and smooth process to book, collect and return vehicle. Customer service agent in Nelson was awesome
Date of experience: June 1, 2025
AS
Great experience highly recommend
Car was what we ordered, nice, tidy and comfy. Staff were great and website made booking and check in super easy
Date of experience: June 1, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.