Review summary

GO Rentals New Zealand is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

U
Great Service

Great Service

K
Fast and friendly service

Fast and friendly service. When you are keen to get on the road, this is exactly what you want.

oa
Awesome staff and whole process was…

Awesome staff and whole process was great. No hassles at all.

Excellent service

Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
S
5 out of 5 stars

Excellent rental experience

Excellent rental experience. Go Rentals are straightforward and easy to deal with. They have good vehicles in great condition at a reasonable price. I have rented four times now with completely different types of vehicles and have had a good experience every time.

Date of experience: June 1, 2025

DR
5 out of 5 stars

Customer service is top. Great vehicles.

The people in the office made the difference. Excellent customer service. Thank you.

Date of experience: June 1, 2025

SC
5 out of 5 stars

Easy peasy…

Easy peasy I did get disoriented where to go for shuttle pick up but once I found it was so good Staff were quick and efficient Drop off was a dream out driver helped up with our luggage and got us to the airport safely with a warm farewell

Date of experience: May 28, 2025

N-
5 out of 5 stars

No issues at all from ease of booking

No issues at all from ease of booking, pickup from Dunedin Airport, driving around for a week, then drop off back to Dunedin Airport. Very friendly and helpful staff.

Date of experience: May 27, 2025

RG
5 out of 5 stars

Great service, great staff!

Easy to deal with, all the staff were friendly and helpful mainly Ross who drive us to the Airport and was very courteous.

Date of experience: May 26, 2025

JH
5 out of 5 stars

Good vehicle condition and smooth…

Good vehicle condition and smooth collection and return process

Date of experience: May 26, 2025

JM
5 out of 5 stars

Smooth Experience

It was a smooth experience from booking to returning the car. Friendly staff. Very prompt. If you want a no-stress experience, I'd recommend to book them. The only other feedback though, which is minimal is that there was no water for the wiper to use when we needed it to clean the windshield while driving. It was a bit difficult to drive. They just need to check the necessary things. Overall, it's a good experience.

Date of experience: May 26, 2025

H
5 out of 5 stars

Easy, convenient and friendly

Great service, convenient and easy

Date of experience: May 25, 2025

AG
5 out of 5 stars

Can't Go wrong, Go Rentals

Good all the way, service, car condition and good staff.

Date of experience: May 24, 2025

LV
5 out of 5 stars

"I had a smooth experience with…

"I had a smooth experience with GoRentals. The staff were professional, and the car was in perfect condition. I would rent from them again without hesitation."

Date of experience: May 23, 2025

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