Goodfellows Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication.
Having recently bought a property on The Rise through Goodfellows, I wanted to say we found Lynn, James and the rest of the staff extremely helpful and lovely to deal with. They were all very professional and kept us upto date throughout the process. I would highly recommend Goodfellows and wouldn't hesitate to use them again. Mr & Mrs Boyle
I was purchasing my house at the end of March 2025 which was undoubtedly a very busy time for all involved in house sales as a lot of people were looking to buy before 31 March. The estate agent for this property, Jonathan Walugembe, went above and beyond to help both myself and the seller get the purchase over the line in time, enabling communications between all parties to move as quickly and efficiently as possible, which was so helpful in the circumstances and for which we were all extremely grateful. Particularly as I'm aware it was probably a very busy time for all. Thank you Jonathan! I also spoke with other estate agents from Goodfellows when looking at other houses earlier on in the process who were genuine, friendly, and able to provide helpful local knowledge about the area and purchasing within this area, so it was a good experience all round.
Im very pleased with my collaboration with Goodfellows so far. Especially Maria Castle who has been assisting me in my tenancy, shes been so fast in replying and fixing the things ive requested. Great service
Excellent service from Maria Castle in Goodfellows Lettings Highly recommend them.
No description available yet.
Website
www.goodfellows.co.uk155 total • Write a review
US
All the lettings team at the Cheam branch were excellent. They found tenants for both of my properties within a week and made the whole process easy. They provided a prompt and professional service. I would definitely use them again. Phil
Date of experience: October 4, 2019
Louise and Maria have been excellent in finding replacement tenants for my semi detached in Cheam. The property was only empty for 14 days despite a challenging market environment. Both were on the case and politely pestering me for paperwork and signatures to meet deadlines. Wouldn’t use any other agents locally.
Date of experience: July 29, 2019
As tenants over the past 2 years we would like to express our satisfaction with Goodfellowes Cheam branch, all their staff and the landlord. We especially appreciated all the occasions when maintenance requests were dealt with in a timely manor. The check-in and check-out was very streamlined. Thank you
Date of experience: April 12, 2019
Beware of the Morden branch. They placed me in a flat that was owned by a greedy and unscrupulous landlord who invented non-existent damage and deducted a ridiculous amount from my deposit for “repairs”, i.e. £10 to fill a couple of pin holes where I had hung pictures on the wall. They will also not rent property to people who receive any kind of benefits even if they are working full time which is pure discrimination.
Date of experience: April 7, 2019
US
Thank you so much Maria at the Cheam branch for helping me find the perfect rental property. I was so impressed with your professional and extremely efficient approach. Keeping me up to date throughout the process, answering all my questions and responding to emails and phone calls very quickly. We are very happy in our new home, thank you again. Philippa
Date of experience: April 1, 2019
Maria was amazing during my house movery. When other Estate Agents point blank refused to help.me find a home, despite being a working single mother, Maria helped me with kindness and sincerity. Thank you very much
Date of experience: March 30, 2019
Maria has been amazing during our move and answered all questions we've had - all emails have been answered within that day if not with the answer the acknowledgement that shes received your email. What is to be the most stressful time Maria sure took off some pressure. Thank you for all your help :)
Date of experience: March 21, 2019
I have recently let my flat through the Cheam Village Goodfellows Branch. I can not speak highly enough of Maria and the team. They found me the perfect tenant, were very professional, friendly and attentive. Kept me updated the whole way through the process and found a tenant very quickly.
Date of experience: March 21, 2019
Efficient and friendly service. All my emails and phone calls were followed up and acted on promptly.
Date of experience: January 23, 2019
