Goodfellows Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication.
Having recently bought a property on The Rise through Goodfellows, I wanted to say we found Lynn, James and the rest of the staff extremely helpful and lovely to deal with. They were all very professional and kept us upto date throughout the process. I would highly recommend Goodfellows and wouldn't hesitate to use them again. Mr & Mrs Boyle
I was purchasing my house at the end of March 2025 which was undoubtedly a very busy time for all involved in house sales as a lot of people were looking to buy before 31 March. The estate agent for this property, Jonathan Walugembe, went above and beyond to help both myself and the seller get the purchase over the line in time, enabling communications between all parties to move as quickly and efficiently as possible, which was so helpful in the circumstances and for which we were all extremely grateful. Particularly as I'm aware it was probably a very busy time for all. Thank you Jonathan! I also spoke with other estate agents from Goodfellows when looking at other houses earlier on in the process who were genuine, friendly, and able to provide helpful local knowledge about the area and purchasing within this area, so it was a good experience all round.
Im very pleased with my collaboration with Goodfellows so far. Especially Maria Castle who has been assisting me in my tenancy, shes been so fast in replying and fixing the things ive requested. Great service
Excellent service from Maria Castle in Goodfellows Lettings Highly recommend them.
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www.goodfellows.co.uk155 total • Write a review
A really excellent service! They make rent g a stress free experience and are very polite in chasing you up for documents which happens when really busy. They work hard in all the right areas.
Date of experience: November 8, 2018
Have recently been dealing with Gareth at there Mitcham Branch, found him to be very helpful in renting our property and helping to get paperwork done in a very short space of time. Keep up the good work.
Date of experience: September 10, 2018
A fantastic team offers professional services. swift response and friendly approach. always on top of everything. highly recommended to anyone.
Date of experience: June 27, 2018
US
My wife and I would like to take this opportunity to thank a Mandy-Sue and her team for working tirelessly to avert a problem which would have led to us losing our tenant. Special thanks to Kandeice and Laura for spotting the issue and monitoring it.
Date of experience: June 14, 2018
US
Gareth has kept us informed with finding a new tenant for our flat and has been very efficient with emails and helpful over the phone. He has coordinated with other members of the team particularly Marion who has organised remedial jobs to be done in a very short space of time to ensure a swift changeover.
Date of experience: June 8, 2018
Kandeice at the Mitcham branch, provided me with an exceptional, prompt and professional service when she dealt with my request for a repair. I was extremely pleased with her manner and approach.
Date of experience: May 31, 2018
Dealing with Maria at Goodfellows Cheam is a pleasure she provides you with appropriate feedback - even when things do not go to plan .
Date of experience: May 24, 2018
US
Goodfellows Property management are a good interface between landlords and tenants. Queries and reports are investigated promptly, and reliable service contractors are engaged in a timely fashion. Would recommend them without reservation.
Date of experience: May 23, 2018
The service provided by Goodfellows has been excellent since the first contact I had with them. Really friendly and trustworthy team. There were always aware of my needs and they did everything in their hand to help me and support me on my flat hunt in almost no time. I'm really grateful for everything they've done. Eduardo
Date of experience: May 19, 2018
