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Review summary
Goodfellows Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication.
Having recently bought a property on The Rise through Goodfellows, I wanted to say we found Lynn, James and the rest of the staff extremely helpful and lovely to deal with. They were all very professional and kept us upto date throughout the process. I would highly recommend Goodfellows and wouldn't hesitate to use them again.
Mr & Mrs Boyle
I was purchasing my house at the end of March 2025 which was undoubtedly a very busy time for all involved in house sales as a lot of people were looking to buy before 31 March. The estate agent for this property, Jonathan Walugembe, went above and beyond to help both myself and the seller get the purchase over the line in time, enabling communications between all parties to move as quickly and efficiently as possible, which was so helpful in the circumstances and for which we were all extremely grateful. Particularly as I'm aware it was probably a very busy time for all. Thank you Jonathan!
I also spoke with other estate agents from Goodfellows when looking at other houses earlier on in the process who were genuine, friendly, and able to provide helpful local knowledge about the area and purchasing within this area, so it was a good experience all round.
Im very pleased with my collaboration with Goodfellows so far. Especially Maria Castle who has been assisting me in my tenancy, shes been so fast in replying and fixing the things ive requested. Great service
There are no words to express the ordeal we have underwent with this agency. I would have preferred to sleep in the street rather than rent through them. Please avoid them as the plague!!!!
Very bad service. Lack of communication. Very poor performance overall. They only managed to bring 2 viewings in almost 3 months while our 2 neighbours already sold via another agency. Will switch to them as soon as the agreement with GF expires
I’ve never actually used Goodfellows but decided to give them an appropriate review due to the amount of junk advertising flyers the Morden office puts through my letterbox, despite a prominent ‘No Junk Mail’ sign attached to said letterbox.
Having spoken to the branch manager about this via email, I was assured it would stop.
However, I’ve had 3 more flyers since.
If this is the care and attention they give to such a simple request, I certainly would never entrust them with any future conveyancing matters.
We have been very pleased with the service we received from Goodfellows in Carshalton Beeches. From our initial enquiry we were kept updated and they helped guide us through the process right up to the point of completion. It has been a particulary difficult time with the pandemic, but all house viewings were done with safety in mind, which was very good. Lee and Sarah were great and always responded in good time and answered any questions that arose. We are glad that we decided to opt for a more traditional estate agent method, as they took away all the hassle and they helped us achieve a high sale price so they ultimately paid for themselves, so good value too. Would recommend.
Bradley from Goodfellows in Morden was excellent. He was very helpful and professional throughout the process, and delivered great results.
Thank you Bradley for all of your hard work.
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