Goodfellows Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication.
Having recently bought a property on The Rise through Goodfellows, I wanted to say we found Lynn, James and the rest of the staff extremely helpful and lovely to deal with. They were all very professional and kept us upto date throughout the process. I would highly recommend Goodfellows and wouldn't hesitate to use them again. Mr & Mrs Boyle
I was purchasing my house at the end of March 2025 which was undoubtedly a very busy time for all involved in house sales as a lot of people were looking to buy before 31 March. The estate agent for this property, Jonathan Walugembe, went above and beyond to help both myself and the seller get the purchase over the line in time, enabling communications between all parties to move as quickly and efficiently as possible, which was so helpful in the circumstances and for which we were all extremely grateful. Particularly as I'm aware it was probably a very busy time for all. Thank you Jonathan! I also spoke with other estate agents from Goodfellows when looking at other houses earlier on in the process who were genuine, friendly, and able to provide helpful local knowledge about the area and purchasing within this area, so it was a good experience all round.
Im very pleased with my collaboration with Goodfellows so far. Especially Maria Castle who has been assisting me in my tenancy, shes been so fast in replying and fixing the things ive requested. Great service
Excellent service from Maria Castle in Goodfellows Lettings Highly recommend them.
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www.goodfellows.co.uk155 total • Write a review
Andrea is warm kind (I am 83 and those qualities and rare and much appreciated) and very efficient so i am happy!!
Date of experience: July 9, 2022
Tried getting in touch 3 times. No response at all. Poorest agency ever.
Date of experience: June 29, 2022
I put 0 if I could. Absolutely no respect for the customer- we came for a viewing, wasted our time and on the way out of property the agent said that the deadline to put an offer in less than in one hour. They don’t bother to call and warn about the situation before, why, who cares? And when I called them they said they did not know they were supposed to call and they can take an offer by the phone. Seriously? If you value your time and respect yourself- avoid Goodfellows agency!
Date of experience: June 25, 2022
Very bad service, dishonest, rude, and don't care about their clients at all. I would prefer to be homeless rather renting through them. Avoid using goodfellows....
Date of experience: May 7, 2022
US
Goodfellows Carshalton Beeches - cowboy branch manager, Lee. AVOID!!!!!! Advertising properties to sale then when you contact them, you can't view! Very suspect! Probably selling to their mates or putting fake properties on website to make themselves look busy!!
Date of experience: January 27, 2022
We used Goodfellows Estate Agents to sell my late aunts property in Morden Surrey that was going through probate. All the staff were professional, helpful and friendly. They put the property on the market, and sold the property within a few days. Communication from start to finish was simply stuning. I would highly recommend Goodfellows Estate Agents to sell your property. You are truly in good hands. Thankyou to all at Goodfellows Estate Agents your the best. Regards Danny
Date of experience: November 13, 2021
I dealt with Reece at Goodfellows, I cannot describe him as anything but fantastic. He understood exactly how quickly I needed to move, he was not only easy to communicate with but always there when I needed to get in contact with any queries. He was one of the best estate agents I dealt with and lovely to have had him there. He is easy to talk to and an all round great person! I highly recommend Reece and based on his work, I highly recommend Goodfellows.
Date of experience: November 6, 2021
After being extremely disappointed with a local estate agent I switched to Goodfellows. The office I dealt with was Ponteland. The estate agent was thoroughly professional in every way. I can highly recommend them if your selling a house in the Newcastle upon Tyne area.
Date of experience: October 27, 2021
