All on time and works well
All on time and works well
4.7
Excellent
271 reviews
5-star
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Review summary
Go Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Friendly, tidy and professional install
The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.
A great
A great, simple and straight forward process.
Only just joined. Good so far.
Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gointernet.co.uk
All reviews
271 total • Write a review
Showing 51 - 60 of 267 reviews
VN
Internet seems to be working well…
Internet seems to be working well however we cannot get a television working yet.
Date of experience: November 10, 2023
CG
Rude advisors and even ruder management
Decent customer service at the start until we had to deal with potentially moving house. Back and forth emails with customer support with no solution just patronising emails where they speak to you like a child. Our hands on experience with the “managing director” was appalling, very rude individual with no care for his customers at all. They would rather see you financially struggle than give an adequate solution. We have had no end of problems with the OFNL service they provide. We could not play any online PlayStation games instead I used my mobile hotspot which gave better speeds anyway. Absolutely could not be convinced to sign on with go internet again
Date of experience: November 2, 2023
RA
The engineer did a great job
The engineer did a great job in the pouring rain, installing the dish. The result is internet speed of 38 versus less than 2 that we had previously through Openreach telephone line!
Date of experience: October 31, 2023
MK
Great Service
Exactly as I wanted as a customer
Date of experience: October 19, 2023
ac
customers servies was great and …very helpful
customers servies was great and very helpful
Date of experience: October 17, 2023
MP
Very easy to deal with and contact
Very easy to deal with and contact. Polite knowledgeable staff. Only issue was some technical oversight at their end which meant my router wouldn’t connect when first plugged in, so had to call them but they fixed it over the phone within 15 mins. So far, so good.
Date of experience: September 11, 2023
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