Review summary

Go Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

All on time and works well

All on time and works well

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Friendly, tidy and professional install

The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.

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LA
A great

A great, simple and straight forward process.

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P
Only just joined. Good so far.

Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.

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All reviews

271 total • Write a review

Showing 61 - 70 of 267 reviews
J

There was a lack of communication regarding my order!!

I had to phone 3 times & repeat the process of ordering. However, once they started the process after the 3rd phone call,the service was amazingly quick, friendly,& my daughter was gutted that she missed the handsome young man who installed my WiFi! He was also very knowledgeable ,& the job was finished with no hassle & very quickly & quietly. Thank you all so much!!

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J

Easy and problem free installation

Easy and problem free installation

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PB

Go internet installation.

On time, great service. Upand working well.

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C

Great service and very prompt…

Great service and very prompt installation, many thanks 😊

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G

Great support and fast response

Great support and fast response. So far all perfect

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MP

Efficient and friendly

Efficient and friendly. Would recommend. Very easy set up, and the man explained everything to us.

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PE

New to this company

New to this company. Easy to join and been trouble free. I had one issue connecting the router and gave them a call. They fixed my error within seconds back up and running Excellent service

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Ms

Great service

Great service , and the young gentleman that fitted my go internet was very professional and helpful

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c

Great service from the start.

Great customer service from day one! Installation was end of April and even though I wasn't at home, the engineer contacted me by phone to discuss where I wanted the router and was polite, courteous and professional at all times. I had purchased a new SKY GLASS TV so was a little anxious about if it would work but I needn't have worried as connection to the broadband was immediate and very simple and the speeds are excellent with no buffering so I am very happy. Another small yet, I think, great addition is the use of 'actual (albeit not easily guessed) words' for the router password and not loads of numbers, letters and characters which you can never remember.

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JA

Fast and reliable company

The installers come on time, done the job quickly and tidy and the broadband works perfect! Very happy

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