All on time and works well
All on time and works well
4.7
Excellent
271 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Go Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Friendly, tidy and professional install
The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.
A great
A great, simple and straight forward process.
Only just joined. Good so far.
Can’t give any more than 4 stars yet as we have only just joined. Set up was quick and easy except for the connector for the phone missing from the equipment pack. Contact with customer service was quick and this was resolved without any further hassle. So far very good. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gointernet.co.uk
All reviews
271 total • Write a review
Showing 21 - 30 of 267 reviews
CH
Great service
Great service. The guy “Sam” who I spoke to was very helpful and got us up and running. Definitely recommend 5 stars
Date of experience: December 17, 2024
MT
Very easy to set and fast
Very easy to set and fast , one simple box and help just a phone call away.
Date of experience: December 9, 2024
TM
Great service great staff no issues at…
Great service great staff no issues at all
Date of experience: December 3, 2024
LF
avoid poor customer service
I tried to get fibre broadband installed into my new property, i made an order and received confirmation of my order and direct debit but no other information regarding my order i.e. when it will be installed etc. I tried on multiple occasions to contact them via their live web chat to no avail and sent instant messages on their contact me page. I have now informed them that i wish to cancel my order and i will go with a more reliable provider. One would think that they would want to make a good impression on new customers but if i cant get in touch with them within days of making the order it doesn't bode well if i need support in the future. So in my opinion i would avoid this company at all costs and go with a more reliable provider they may be slightly more expensive but its most probably worth it you get what you pay for
Date of experience: November 26, 2024
TR
From first contact/inquiry to…
From first contact/inquiry to installation was a fantastic experience. Very friendly, informative and efficient. Would highly recommend.
Date of experience: November 10, 2024
FC
Very polite staff and customer service…
Very polite staff and customer service is very friendly
Date of experience: October 29, 2024
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