Gas Worx Southampton Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
I was recommended to speak to Stuart from Gas Worx about a heat pump. We had a brief phone call, and he explained what they are as I know very little about them. I was very happy with the service and quote provided. The installation isn’t complete yet, but I’m looking to book it later this year.
What went wrong? OK, well, my Mother 80, allowed Sam and his men to put their scaffolding up in her garden to help access her neighbours roof. This resulted in two plant pots being smashed, pictures are available. Sam, has told my mother repeatedly, that he is a man of his word, and will replace the pots. Firstly he blamed the scaffolders, who then insisted it was not their fault and that they did not cause the damage, this then led to a number of messages between everyone, which basically ended up saying that these plant pots would be replaced buy Sam, who you may remember gave 'his word'. I have sat quietly in the background throughout this almost Fawlty Towers episode but now feel it is time to pitch in with my 2p worth. I don't know how much Sam made from this job, but replacing two simple plant pots, which he said he would, being a man 'of his word' would be a lot cheaper than what comes next. My Mother is 80 years old, all she wanted was for this Company to replace her two simple, plain plant pots, around thirty pound, which they said they would do, but they have brushed my mother aside like she is an irritant, ignored her, lied to her and now frankly do not even reply to her texts. Now ignoring her pleads and texts for weeks to replace the pots that they smashed, which, remember, Sam being a man of his word said he would personally replace. Please remember, she gave them permission to put their scaffolding up in her garden. He has been given plenty of opportunities to respond to these pleas, and now he clearly feels he has got away with this one. Hence this review. Do not let this Company intrude into your life or property, Sam is not a man of his word.
Great experience from start to finish. From the initial consultation and the discussion about the quote and technical details to the installation day with Ryan and his team. Thermaskirt installation in the new dinning area was really smooth. Not to mention that Ryan was immediately available for some quick answers to our queries following the installation. Very happy with the overall service. Highly recommended!
Ryan and Ed arrived on time for the annual boiler service. Job completed in the usual clean and efficient manner.
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www.gas-worx.co.uk103 total • Write a review
I have been pleased with the work done by Gas Worx, they have always been there when I needed them. Scott is a very good employee and needs to be looked after and kept,
Date of experience: March 9, 2022
Speedy quotation for work which was very efficiently carried out in a short time-frame. Thoroughly recommended.
Date of experience: March 3, 2022
Excellent service prompt reliable clean and helpful
Date of experience: February 15, 2022
over the last ten years these guys have fitted a compleat heating system including an electric boiler, full bathroom and shower and full kitchen and just last week a charging point for my electric car. totally trust them to do a swift clean and proferional job 5 stars all the way
Date of experience: February 14, 2022
Thanks Stuart and the team great job exactly as I asked on time clean sensible price cheets
Date of experience: February 11, 2022
Problem with electrics between boiler and dual port valve. Made difficult due to valve being not easy accessible, and distance between the two. Took two visits and time consuming investigation. Nonetheless the fault was eventually tracked down and rectified. System all good.
Date of experience: February 10, 2022
US
I contacted Gas Worx for a leaking tap and water heater install. As usual having used Gas Worx multiple times the response was super quick. The engineer was polite and professional and got on with the work swiftly. Really happy with the work carried out and no mess left to worry about.
Date of experience: February 9, 2022
5 star service, reliability, fantastic time keeping, knowledgable and professional. Use privately and as a landlord. Reasonable prices for the annual service packages. For my rental gas certificate too. Can’t recommend them enough!
Date of experience: January 30, 2022
Quick response to a heating problem and follow up problem.
Date of experience: January 26, 2022
