Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
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Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 71 - 80 of 404 reviews
LM
Efficient service
I was very impressed with the speed with which my problem was dealt with. Zain the engineer was very courteous, quickly sorted the problem and checked with me that I had no other problems. Thank you once again Gair Gas
Date of experience: November 6, 2024
HC
Gair Gas replaced my radiators efficiently
Two engineers, Zain and Max, turned up on time to replace my seven radiators. They worked efficiently and unobtrusively, whilst keeping me informed as to progress and the work was completed within around six hours. They also tidied and cleaned before they left and removed the old radiators.
Date of experience: November 4, 2024
JP
Sam worked very hard to replace our…
Sam worked very hard to replace our boiler's cylinder. He did the job itself neatly and cleaned up thoroughly, and explained things clearly. Excellent.
Date of experience: November 2, 2024
KT
Highly recommend
The team were punctual and polite. Explained the work carried out and left everything clean and tidy.
Date of experience: October 17, 2024
CL
Everyone at Gair gas is amazing.
Everyone at Gair gas is amazing. They are helpful ,polite and always fix any problem efficiently and expertly. I’m so glad that I am with them , I would recommend them to anyone. They actually support charities too . So good on two levels at their job and in the world.They are the real deal . Caterina Lovatt
Date of experience: October 16, 2024
MH
Excellent
Excellent, engineers were polite and helpful, very pleased with new radiators, also suggested how system could be improved. I would recommend them.
Date of experience: October 11, 2024
RG
We have been with Gair Home for years…
We have been with Gair Home for years and they have always gone above and beyond to fix the issue's. Rich was very polite and even come back the next day to fix more issues that that arisen. Would always recommend them
Date of experience: October 9, 2024
MJ
Happy result!!
Happy, smiling Kieran arrived on time & straightaway start to change the under guarantee push-plug in the cloakroom sink. It didn't take very long, and the replacement looks good! He also put the toilet seat lid back on that my Granddaughter had managed to 'separate', without me asking! So an excellent result, & definitely service with a smile! 😊
Date of experience: October 9, 2024
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