Review summary

Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

GD
Great service from a polite and…

Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

A
My elderly parents had a slow dripping…

My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.

MD
Reasonable priced plumbing repairs

Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.

New boiler

They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.

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All reviews

408 total • Write a review

Showing 31 - 40 of 404 reviews
P
5 out of 5 stars

Excellent service

Excellent service , prompt and reliable . Brilliant !

Date of experience: March 6, 2025

P
5 out of 5 stars

Install separate new heating controls for oil-fired boiler and convection heaters

This installation was much delayed by me, but once scheduled, fixing separate new heating controls for oil-fired boiler and convection heaters was done quickly and efficiently. We have an old building with complicated wiring from previous setups. Great care was needed to remove redundant cabling without disrupting the remaining live cabling, which was done carefully and expertly.

Date of experience: February 11, 2025

R

REB

US

5 out of 5 stars

Improved what was already there

Came exactly when they said, carried out the work in kind, friendly and professional way and even improved the location of the stopcock so it can't be knocked and is easier to see and use.

Date of experience: February 6, 2025

B
5 out of 5 stars

Harry and Mario were the BEST

Harry and Mario were absolutely the best and I have never experienced such professionalism in this field. Thank you so much. After finding you via your reviews I can see why people leave such positive ones! Thank you!

Date of experience: February 4, 2025

PC
5 out of 5 stars

Prompt professional service.

Prompt professional service by skilled engineer. Gas boiler Fault diagnosed, fixed and completed. Excellent friendly company from initial enquiry to job finish. Fully recommended.

Date of experience: January 30, 2025

R
5 out of 5 stars

The installation went very smoothly

The installation went very smoothly. A very polite guy turned up on time and did the work in a very efficient way. Gave me full information about my new radiator and left the property clean and tidy. Excellent job. Would highly recommend this friendly and efficient company.

Date of experience: January 29, 2025

R
5 out of 5 stars

A great service

A great service, highly recommend Gair for a positive experience. They fitted a new boiler and updated the taps in the bathroom and ensuite. They are professional and responsive to our questions. Would definitely use them again.

Date of experience: January 29, 2025

SB
5 out of 5 stars

Perfect service

Excellent and immediate friendly service. My power was swiftly restored and I would 100% recommend.

Date of experience: January 27, 2025

JP
5 out of 5 stars

Reliable experienced

Punctual reliable good sevice with friendly reassuring engineers who explained the problem would recommend Gair gas for their service and response. E

Date of experience: January 25, 2025

MS
5 out of 5 stars

The plumber arrived on time

The plumber arrived on time, worked very efficiently and tidily to replace some blocked pipework. He was a lovely young man who made sure everything was working perfectly when he left. I've always been very pleased with the service and quick response by Gair Gas and would thoroughly recommend them.

Date of experience: January 24, 2025

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