Review summary

Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

GD
Great service from a polite and…

Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

A
My elderly parents had a slow dripping…

My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.

MD
Reasonable priced plumbing repairs

Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.

New boiler

They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.

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All reviews

408 total • Write a review

Showing 21 - 30 of 404 reviews
R
5 out of 5 stars

Excellent service always from GairGas

Excellent service always from GairGas, the staff are always really friendly, helpful and knowledgeable. They installed our ATAG boiler, we have had excellent service, reminders etc from them ever since. Highly recommended.

Date of experience: April 3, 2025

R
5 out of 5 stars

Excellent service. Have been a customer for a number of…

Have been a customer for a number of years, boiler service etc. Just had 9 ageing radiators replaced. 3 man team, arrived on time, worked efficiently, neat and tidy work.

Date of experience: April 3, 2025

IP
5 out of 5 stars

Engineer arrived on time

Engineer arrived on time, very tidy worker, great sevice. Thanks Ian

Date of experience: March 31, 2025

VB
5 out of 5 stars

Great service

Great service, all staff are so friendly, polite and arrive on time. Keep everything clean after works finished. Big shout out to Zak and Tom for electrical services including car charger and extractor fans and Isaac for installing Hive. Would thoroughly recommend.

Date of experience: March 27, 2025

jf
5 out of 5 stars

On 19th March as was agreed with Gair…

On 19th March as was agreed with Gair the service went ahead with the engineer phoning up to let us know he was arriving on time , putting the appropriate Safety wear on . He was polite and happy went about servicing the appliance told us he was finished signed the schedule sheets and departed Job all done .well done .

Date of experience: March 25, 2025

AT
5 out of 5 stars

Impressive!

The engineer arrived on time, assessed problem and very speedily fitted new part to remedy the fault. Thank you!

Date of experience: March 21, 2025

gm
5 out of 5 stars

called out day one and was fixed by…

called out day one and was fixed by day 2 superb service

Date of experience: March 17, 2025

ps
5 out of 5 stars

The engineer Rich arrived at the time…

The engineer Rich arrived at the time he said, was polite and courteous, a very tidy worker and he explained what he had done and next steps. Well pleased.

Date of experience: March 14, 2025

HT
5 out of 5 stars

Fast efficient friendly service

Fast efficient friendly service . The engineer patiently explained the problem with my radiator and fixed it immediately . I can’t speak highly enough about GAIR

Date of experience: March 13, 2025

M
5 out of 5 stars

Satisfied

Engineer arrived as stated and carried out the work efficiently, including having to leave the work to get a spare part he hadn’t reckoned on. All very satisfactory.

Date of experience: March 9, 2025

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