Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
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Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 351 - 360 of 404 reviews
CA
Zach was very prompt and efficient
Zach was very prompt and efficient. His report helped me out of a difficult, pressurised situation. Thanks Zach I'll definitely come back to you next time.
Date of experience: December 6, 2021
DF
Dina Foy
US
Boiler installation and home service cover
Boiler installed 6 months ago and heating inspection done today pre-home service cover. The process of booking and completion of work was efficient and all the engineers who came were thorough, pleasant and helpful.
Date of experience: December 1, 2021
NW
Great service as always
Great service as always. Harry serviced the boiler, his first visit to us and he was a very pleasant young man. Checked the loft, although not sure he could see much with all the junk. Checked to make sure I didn’t have any problems and he was happy and I was happy. We always recommend them when someone asks.
Date of experience: December 1, 2021
JC
First class service every time.
As always professional, efficient, very quick response time, problem identified, parts ordered straight away, all sorted, Thanks Pete, Job's a good 'un. Going with Gair Gas and taking out their Gold Service is the best decision I've ever made. Absolutely no regrets.
Date of experience: November 30, 2021
K
Kate
US
Highly recommend Gair
Really helpful and efficient engineers for what was a very tough job replacing my boiler! I had been let down by a number of other boiler companies due to the complexity of the jobs, and the Gair Gas team were able to complete it. There was an issue with a gas leak but they were back immediately to resolve. Wouldn't hesitate to recommend.
Date of experience: November 29, 2021
MH
Great Service
Great Service - bit of a wait but as non urgent not a problem- friendly engineers
Date of experience: November 27, 2021
ED
Excellent professional service
Excellent professional service. New boiler and radiators installed by 2 very professional, competent young men. Would give 6 stars if it was posdible. All work finished to a high stsndard, on time and all clean and tidy when completed. Would thoroughly recommend.
Date of experience: November 24, 2021
MD
Mrs D
US
Excellent service as always
Excellent service as always been with Gair Gas since 2005 can’t fault them. We had no hot water and heating this morning. We phoned them, they were out within a few hours and all sorted with parts fitted and tested within approx an hour. Fantastic thank you.
Date of experience: November 22, 2021
CR
Had a new boiler and 9 new radiators…
Had a new boiler and 9 new radiators fitted. The standard of work and attention to detail from Andy and Alex was faultless. I highly recommend Gair Gas.
Date of experience: November 6, 2021
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