Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
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www.gairgas.co.uk408 total • Write a review
Electrician came and fitted new power socket.He carried out the task very cleanly and tidily. Would recommend them as the whole service was first class.
Date of experience: January 28, 2022
Engineer called ahead to advise what time he would be calling, Replaced the part quickly and efficiently and soon had the system up and running again, and made sure all was working before he left. Very pleased with the service we have received from Gair Gas.
Date of experience: January 26, 2022
The engineer, Harry, was very friendly and listened well to what the problem was; after investigation it requires parts and so is not yet resolved. Waiting for parts and a new booking to complete.
Date of experience: January 26, 2022
US
Awoke on a cold Sunday January morning to no heating and error messages on the boiler. Called Gair Gas (as I have a cover plan with them) at 0900, engineer called before coming and by 1215 the issue was fixed (pump replacement) under the policy (so no charge). Really great service, thank you.
Date of experience: January 23, 2022
Woke up this morning with the boiler not working ( on a very cold January morning) rang Gair and the engineer was out within the hour to fix the problem, Great service with a smile. Very pleased with the overall service and reliability. Thank you
Date of experience: January 16, 2022
Three engineers came to replace a flue which had been faulty.All three were polite and cleaned up after the job was finished.They were much more pleasant that the engineer sent by the manufacturer.
Date of experience: December 31, 2021
Excellent courteous service! Appointments kept on time Job done quickly, efficiently and left clean and tidy at the end. The engineers where friendly cheerful and courteous. Really couldn’t be better
Date of experience: December 29, 2021
Incredible customer service and fast response time. We have a home cover plan. Yesterday evening we noticed we had a water leak and it was fixed by lunchtime today. The guys were super helpful, courteous and work was tidy. Highly recommended.
Date of experience: December 22, 2021
Gair came out as an emergency on a Saturday. The plumber found the sources of the two leaks and quickly isolated them to stop the flow of water. He has ordered the replacement parts.
Date of experience: December 12, 2021