Review summary

Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

GD
Great service from a polite and…

Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

A
My elderly parents had a slow dripping…

My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.

MD
Reasonable priced plumbing repairs

Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.

New boiler

They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

408 total • Write a review

Showing 341 - 350 of 404 reviews
MH
5 out of 5 stars

Electrician came and fitted new power…

Electrician came and fitted new power socket.He carried out the task very cleanly and tidily. Would recommend them as the whole service was first class.

Date of experience: January 28, 2022

CD
5 out of 5 stars

Replacement Part

Engineer called ahead to advise what time he would be calling, Replaced the part quickly and efficiently and soon had the system up and running again, and made sure all was working before he left. Very pleased with the service we have received from Gair Gas.

Date of experience: January 26, 2022

SC
4 out of 5 stars

To be completed - good so far …

The engineer, Harry, was very friendly and listened well to what the problem was; after investigation it requires parts and so is not yet resolved. Waiting for parts and a new booking to complete.

Date of experience: January 26, 2022

D

Dee

US

5 out of 5 stars

Quick effective service

Awoke on a cold Sunday January morning to no heating and error messages on the boiler. Called Gair Gas (as I have a cover plan with them) at 0900, engineer called before coming and by 1215 the issue was fixed (pump replacement) under the policy (so no charge). Really great service, thank you.

Date of experience: January 23, 2022

SF
5 out of 5 stars

Woke up this morning with the boiler…

Woke up this morning with the boiler not working ( on a very cold January morning) rang Gair and the engineer was out within the hour to fix the problem, Great service with a smile. Very pleased with the overall service and reliability. Thank you

Date of experience: January 16, 2022

G
5 out of 5 stars

The engineer contacted me before…

The engineer contacted me before arriving. The work was done quickly and efficiently. Everthing was explained . Checks were completed and the engineer left with no sign that he had ever been there

Date of experience: January 5, 2022

SS
5 out of 5 stars

Replacement flue.

Three engineers came to replace a flue which had been faulty.All three were polite and cleaned up after the job was finished.They were much more pleasant that the engineer sent by the manufacturer.

Date of experience: December 31, 2021

JB
5 out of 5 stars

Excellent courteous service

Excellent courteous service! Appointments kept on time Job done quickly, efficiently and left clean and tidy at the end. The engineers where friendly cheerful and courteous. Really couldn’t be better

Date of experience: December 29, 2021

MR
5 out of 5 stars

Incredible customer service and fast…

Incredible customer service and fast response time. We have a home cover plan. Yesterday evening we noticed we had a water leak and it was fixed by lunchtime today. The guys were super helpful, courteous and work was tidy. Highly recommended.

Date of experience: December 22, 2021

LJ
5 out of 5 stars

Gair came out as an emergency on a…

Gair came out as an emergency on a Saturday. The plumber found the sources of the two leaks and quickly isolated them to stop the flow of water. He has ordered the replacement parts.

Date of experience: December 12, 2021

Previous1•••343536•••41Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.