Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 331 - 340 of 404 reviews
d
debbie
US
Great Service Thank you !
We were delighted with the service we received yesterday from Gair Gas on their first visit here. They serviced our boiler & megaflow, and sent us throrough inspection reports/certificates. Pete also went through a list of plumbing jobs, and we were delighted that he advised that 1 required no action, and another we could solve ourselves. Gair Gas seem incredibly organised, with great processes in place to confirm/remind about appointments, manage payments, and send documentations afterwards. Thank you Pete & Gair Gas !
Date of experience: May 6, 2022
KH
Great service, by friendly and polite heating engineer, as always
We had our annual boiler service recently. It was very helpful, to receive a text, advising when the [named] heating engineer was on his way. The young man was friendly, polite and informative. We have been with Gair Gas, for many years and have their Gold Plan, which covers the annual services, as well as many of the basic repairs, that boilers require. They have always provided a great service (pardon the pun) and I'm sure we will continue to use them, for many more years to come.
Date of experience: May 5, 2022
T
Trevor
US
We have used Gair Gas twice now
We have used Gair Gas twice now - once to move our combi boiler from the kitchen to the attached garage, and then to upgrade the combi to a higher rated and more efficient one. On both occasions, the guys were polite, respectful of the property and cleaned up behind themselves. With the boiler change, the engineers also fitted some new radiators. All the work bar one radiator was completed on day one, and we were left with all hot water services available. The guys did good work and were very knowledgeable. We were so impressed we are going to seek a maintenance contract with them. We would recommend Gair Gas to anyone.
Date of experience: April 19, 2022
ad
modify pipework…
engineer came to modify part of the old pipework , fit new pump and valves. completed work within estimated time everything left clean and tidy .
Date of experience: April 8, 2022
MP
BRILLIANT SERVICE
I have been with Gair Gas for a very many a year. I can honestly say that as a company they come highly recommend by me. They are prompt, reliable, polite, hard working and conscientious.
Date of experience: February 15, 2022
GH
Service exceeded my expectations
Service exceeded my expectations. Quite surprised with the level of service received from reporting the problem to it being resolved. Extremely pleasant to talk to a receptionist who dealt with my problem in a very friendly and efficient manner to Pete who surveyed the problem, obtained the part and carried out the repair. From my perspective, couldn't have been better so a very will done and 5 stars to Gair.
Date of experience: February 10, 2022
MC
Gair Gas were efficient, professional and amazing!
Gair Gas were so helpful and amazing service they came out the same day. Rich the Engineer was extremely professional, helpful, and explained everything. I will be changing my Home Care from another provider to Gair Gas. Thank you for giving me a warm house again!
Date of experience: February 1, 2022
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.