Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 301 - 310 of 404 reviews
DW
Gair Gas came as part of a service…
Gair Gas came as part of a service contract I have with them. As always, they were very efficient, on time, and very tidy. Answered a couple of questions I had to my satisfaction. As always - a good service from them.
Date of experience: September 21, 2022
D
Dee
US
Call out to leaking radiator
Called out for a radiator leak....very prompt & efficient response & repair. Turned out to be a very loose & leaky valve. Very polite & efficient engineer Samuel arrived on schedule & fixed the problem quickly. Tested with CH running & all good & with no change, all covered in Care Plan
Date of experience: September 13, 2022
CL
Excellent communication
Excellent communication, plumber was friendly, professional and efficient.
Date of experience: September 6, 2022
Da
Our yearly service was carried out in a…
Our yearly service was carried out in a professional manner and on time , no mess and very pleased with the service.thank you gair gas and Ben .
Date of experience: September 3, 2022
JB
As always excellent service.
As always excellent service.
Date of experience: August 23, 2022
SH
New boiler fitted in one day!!
We decided to replace our ageing boiler of 24 years. Gair Gas sent their engineer to talk to us about a new boiler. The Gair Gas engineer arrived on the date agreed and set to work installing the new boiler. It was completed in one day, after the engineer had checked that the boiler was running properly. We were very happy with the new boiler, and would recommend Gair Gas.
Date of experience: August 17, 2022
JM
Simply The Best
Simply The Best I have had a Home Shield Plan with Gair Gas for many years and always receive a prompt and efficient response to any problem with my central heating, boiler or plumbing. Latest problem was a leaking stopcock in the cold water tank located in roof with difficult access. My special thanks to Matt who coped without complaint and just got on with fixing it. Great job as usual. Covered by my excellent value Home Plan at no cost to me. Confirmed by Nil Payment invoice issued the same day.
Date of experience: August 11, 2022
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