Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
5-star
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 311 - 320 of 404 reviews
DK
First class service
First class service. Very quick to respond and very helpful and professional staff. A very good price as well.
Date of experience: August 5, 2022
PS
Excellent local firm.
We have just had a new boiler fitted and earlier in the year, had new radiators. Everyone who comes from Gair Gas is efficient, friendly and tidy. We use them for all our regular servicing as well. They are always ready to help and find a solution to any problems we might have with heating or plumbing. The icing on the cake was to receive flowers from them today to thank us for using a local firm. Thank you. Why would we use anyone else?
Date of experience: July 20, 2022
MA
GAIRGAS installed my Combi Boiler 5…
GAIRGAS installed my Combi Boiler 5 years ago. The service of this company is excellent. I would recommend this company.
Date of experience: July 20, 2022
GR
Thanks Gair team,problem with shower…
Thanks Gair team,problem with shower diagnosed promptly and fixed as soon as new parts arrived, well done much appreciated.
Date of experience: July 18, 2022
cg
Brilliant as always
As always Gair Gas answered my call immediately and arranged a visit to suit me. When I realised my problem had become more urgent, they sent someone straight round that day. The engineers are always polite, friendly and professional. I would not use any other company and I recommend Gair Gas to everyone I know.
Date of experience: July 15, 2022
Da
Very prompt service
Very prompt service. He didn't give me the worst scenario, started with easy solutions first. I will use again.
Date of experience: July 11, 2022
LD
Lisa Day
US
Terrible service
Extremely disappointed my dad is 82 yrs old.His boiler went 10 days ago.He had no hot water for shower.This company left a very vulnerable old man to boil a kettle and use a walking frame and try hold kettle with hot water to put in bathroom sink for a wash. I had to call ombudsman to get advice. When I told G air Gas. They came out that day to change a washer.Why the hell did they leave my 82 Yr father to boil kettle for wash. Please don't use this company.they are not genuine.The owner of company was abroad on holiday while my dad suffered Isn't it surprising that this company only has good reviews no negative reviews??.
Date of experience: July 11, 2022
TL
Excellent service as always
Excellent service as always, I know my heating and plumbing are in good hands
Date of experience: July 9, 2022
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