Review summary

Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

GD
Great service from a polite and…

Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

A
My elderly parents had a slow dripping…

My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.

MD
Reasonable priced plumbing repairs

Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.

New boiler

They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

408 total • Write a review

Showing 271 - 280 of 404 reviews
J
5 out of 5 stars

Boiler serviced today by Ryan

Boiler serviced today by Ryan. He was very pleasant young man who did the job efficiently. Yet another positive experience of Gairgas.

Date of experience: April 15, 2023

CH
5 out of 5 stars

Excellent service

Excellent service. Ryan was knowledgeable and did an excellent and thorough job. A very pleasant young man.

Date of experience: April 12, 2023

MR
5 out of 5 stars

Happy Customer

Annual Boiler Service - easy to book, a text from the engineer giving 30 mins notice of arrival, clean and tidy and a quick process.

Date of experience: April 11, 2023

MW
5 out of 5 stars

Efficient and Knowledgeable

Really pleased with the efficient service of Gair Gas. We have complete confidence in their work and advice given

Date of experience: April 5, 2023

J
5 out of 5 stars

Andy from Gair Gas sorted out the…

Andy from Gair Gas sorted out the problem with bathroom towel rail/radiator not working very quickly. He messaged me to say what time he would arrive and was very punctual. Consistently good service from the company. Thank you.

Date of experience: March 30, 2023

H
5 out of 5 stars

Responsive and reliable service

Fast, responsive service. Very reliable and knowledgeable engineers.

Date of experience: March 29, 2023

MM
5 out of 5 stars

We have used Gair gas for years

We have used Gair gas for years. They are super efficient and always happy to sort out any problems one may have. Good at communicating as well. Highly recommend them.

Date of experience: March 8, 2023

BP
5 out of 5 stars

Hot water system was not working

Hot water system was not working. Phoned Gair and within 3 hours all was sorted by polite and efficient personnel fron Gair.

Date of experience: March 8, 2023

S
5 out of 5 stars

super tidy always on time friendly well…

super tidy always on time friendly well manured and very competitive pricing

Date of experience: March 7, 2023

A

Ann

US

5 out of 5 stars

Ollie came a week ago to fit the boiler…

Ollie came a week ago to fit the boiler and radiators and they are a great addition to our house, which I still can’t believe how hot they get! He had a young assistant with him who was learning the job and he was brilliant as well. I have no qualms in giving them a top rating.

Date of experience: March 1, 2023

Previous1•••272829•••41Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.