Review summary

Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

GD
Great service from a polite and…

Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

A
My elderly parents had a slow dripping…

My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.

MD
Reasonable priced plumbing repairs

Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.

New boiler

They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.

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All reviews

408 total • Write a review

Showing 261 - 270 of 404 reviews
P
5 out of 5 stars

Excellent service as usual from Gair…

Excellent service as usual from Gair gas , we’ve used for a number of years and they are always on time and do a great job. New radiator fitted and boiler serviced. Would thoroughly recommend.

Date of experience: May 6, 2023

ND
5 out of 5 stars

Electrics

Zach and Tom came out and fitted a new electric circuit board yesterday, also they replaced some old fittings and did a thorough check of all my electrics in the house. They were absolutely brilliant, explained everything to me and nothing was too much trouble. I would highly recommend them to anybody. I also use this company for all my Gas repairs and have a care plan with them, they always give a brilliant service.

Date of experience: May 5, 2023

K

KS

US

5 out of 5 stars

Gair never fail to deliver

Brilliant company for both servicing, installation and value for money. Never fail to satisfy and deliver as promised.

Date of experience: May 4, 2023

SK
5 out of 5 stars

Professional, friendly, knowledgable and helpful

Peter serviced my boiler today, and was professional, friendly and knowledgable. He even set up my hot water timings as I couldn't manage it. He is going to quote me for a new boiler (standard type - baxi) - disappointed as I only had it installed in 1995! :-)

Date of experience: May 3, 2023

CB
5 out of 5 stars

Great Company

I've been a customer of Gair Gas for years. Moved house last year and took them with me to cover boiler in new house. Always quick to respond, very professional. Highly recommend.

Date of experience: April 28, 2023

Mb
5 out of 5 stars

Had our annual service today

Had our annual service today, we have been customers for several years. And as usual we were contacted by the engineer prior to him arriving with the time he would be here. As usual everything was done cleanly and efficiently . We would have no hesitation in recommending “GAIR “ to anyone

Date of experience: April 24, 2023

MJ
5 out of 5 stars

Attentive and personable service

Attentive and personable service. They fitted my boiler at first and we have returned to them twice for new radiators and Hive heating. I've been really impressed

Date of experience: April 24, 2023

PK
5 out of 5 stars

Assessing heating system prior to being accepted as a Gair Gas customer

Ryan phoned prior to attending, fitted over-shoes prior to entering house and gave system a first class assessment including the loft. Friendly, professional and efficient, looking forward to being a Gair Gas customer.

Date of experience: April 21, 2023

R
5 out of 5 stars

I couldn’t fault the excellent service

I couldn’t fault the excellent service. Prior notification before arrival, diligently cleaned up once they had finished. You also get a completed Gas Service Certificate. Have recommended them to some of my friends.

Date of experience: April 20, 2023

T
5 out of 5 stars

Great service, highly recommended

Great service, Andrei was terrific. Really impressed with all the process along the way too, booking and reminder emails were really clear and helpful. Would highly recommend!

Date of experience: April 15, 2023

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