Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
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Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 251 - 260 of 404 reviews
IP
Happy with new system boiler
The Gair engineers fitted a new system boiler and unvented hot water system for me. This is a fairly large undertaking. The system design and and fitting was executed superbly. The engineers were friendly and professional and left me with a great heating and hot water system and no mess. Highly recommended.
Date of experience: May 25, 2023
RD
Electrical consumer unit replacement
Electrical consumer unit was replaced & installation checked & tested. The work was tidy, completed on time & as per quotation. Zach explained everything in a professional but friendly manner.
Date of experience: May 25, 2023
DW
Replacement Boiler successfully…
Replacement Boiler successfully installed. I've been with Gair Gas for many years after recommendations from several neighbours. Always friendly, helpful, honest and fair prices. They don't leave a mess either.
Date of experience: May 25, 2023
MJ
Top company
Been using Gair Gas for some years now, always easy to deal with, always friendly & professional, always reliable, always give good service. No complaints from me.
Date of experience: May 18, 2023
CD
Very rapid response to an emergency…
Very rapid response to an emergency call out. Spotted and corrected the fault very expertly and we were up and running in no time. Also thoughly check that there were no other imment faults. Excellent service as allways.
Date of experience: May 18, 2023
IC
Delivers the promised service
Engineer arrived on time - fitted the Hive thermostat controller and explained the functions in an easily comprehensible manner. First class and consistent with my past experience.
Date of experience: May 18, 2023
MW
Engineer visited to do the boiler…
Engineer visited to do the boiler annual service. Excellent service, he explained everything and gave very good advice. I have used Gair Gas for many years
Date of experience: May 17, 2023
JT
Very efficient and friendly even though…
Very efficient and friendly even though they had to return to replace fan which decided to stop working after the Engineer turned the boiler back on after service!
Date of experience: May 9, 2023
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