Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 241 - 250 of 404 reviews
NN
Well pleased !
Their electrician and his assistant were very polite and friendly, did a very tidy job replacing out consumer unit (fuse board) and testing the entire electrical system. They were well worth the couple of mugs of coffee we provided (gotta keep the workers happy). I thought the price was pretty good too.
Date of experience: July 2, 2023
MM
As always
As always, Gair Gas provided a professional and friendly annual boiler and system check-up! These days it is not so easy to find a company that provides expert knowledge and brilliant service. I recommend them to everybody
Date of experience: June 24, 2023
AH
Expertly completed the service of my…
Expertly completed the service of my boiler answering all of my queries and reassuring me my boiler was still in good working order.
Date of experience: June 22, 2023
PH
The engineers are always polite
The engineers are always polite, friendly and professional, arrive at the time stated and leave everything clean and tidy when finished
Date of experience: June 21, 2023
sh
Annual service
Annual service. The whole process was so professional, asked to book a suitable date and time.Sent a reminder the day before and again when the gas fitter was on his way which was spot on the booked time.Polite friendly and efficient fitter arrived job done 10/10
Date of experience: June 15, 2023
JF
Annual boiler service
This was our annual boiler service. Gair emailed a few weeks ago to advise our service was due and asked us when would be convenient. Today was agreed. I received an email to remind me. Engineers phoned in advance to say they were on the way. Two engineers arrived and carried out a thorough service. I believe one was in training, and worked under the supervision and guidance of the other. Good to see Gair are investing in people to maintain vital trades.
Date of experience: June 13, 2023
LM
brilliant service
brilliant service, easy to book a service, reminder notification sent and text message on day to give time of arrival. If only every company was as reliable and with knowledgeable engineers who are always polite and happy to give advise. Would thoroughly recommend the yearly service plan.
Date of experience: June 9, 2023
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