Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 221 - 230 of 404 reviews
RD
Used Gair for past 5 years
Used Gair for past 5 years; excellent service
Date of experience: August 21, 2023
BH
Brilliant service from Gair Gas and Vaillant
Brilliant service from Gair Gas and Vaillant. Gair Gas arrived to do my annual boiler service on Monday, during which the engineer noticed a fault. He contacted Vaillant and on Wednesday their engineer arrived. Within and hour he had dismantled the boiler, replaced the faulty parts and checked that the system was operating correctly. Both engineers were competent and pleasant. Thank you.
Date of experience: August 18, 2023
A
Andrew
US
Exemplary service
The appointment was made by a polite and helpful person from the office who answered the phone promptly without the long wait you expect from too many companies. I was given clear information about time including a phone update immediately before arrival. The technicians were helpful and informative.
Date of experience: August 17, 2023
AF
As always excellent service and all the…
As always excellent service and all the engineers are very efficient friendly and professional
Date of experience: August 15, 2023
MA
Engineers punctual and service work…
Engineers punctual and service work completed without fuss. Enginees friendly and helpful.
Date of experience: August 15, 2023
MF
Excellent service
We have used this company for several years now and would have no hesitation in recommending them. They have always provided a first class service and every engineer we have been sent has been friendly, helpful and knowledgeable.
Date of experience: August 15, 2023
RF
Gair Gas takes its customers seriously
Gair Gas upgraded our central heating system ... the only problem was that after their work, the hot water wasn't coming on. Having advised them of this late on Friday, we had a visit early on Saturday and the problem was speedily rectified. The engineer was clearly very knowledgeable and had no difficulty putting the problem right.
Date of experience: August 13, 2023
ST
Great response and excellent service.
We had what we thought was a minor leak from our boiler which was causing the cupboard base to get damp. We contacted Gair Gas to arrange a visit - organised for the same day. A few hours later we noticed a rather large wet spot appearing on our lounge wall and rang them back to suggest it might not be a minor leak after all. An engineer turned up quickly and confirmed that we had a major leak in our hot water pipe but that it was behind fitted kitchen cupboards. They fixed it without any fuss or drama. Just what you expect from a very reliable company.
Date of experience: August 8, 2023
AB
they where on time when they said
they where on time when they said, just got on with the work very wicked.
Date of experience: August 8, 2023
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