Review summary

Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

GD
Great service from a polite and…

Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

A
My elderly parents had a slow dripping…

My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.

MD
Reasonable priced plumbing repairs

Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.

New boiler

They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.

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All reviews

408 total • Write a review

Showing 201 - 210 of 404 reviews
P
5 out of 5 stars

Good engineer

Good engineer, good communications, good job to suggest resolving our issues… Follow up to complete the work in hand…

Date of experience: November 8, 2023

D
5 out of 5 stars

Quick attendance to fix a boiler

Quick attendance to fix a boiler, many thanks

Date of experience: November 3, 2023

JS
5 out of 5 stars

First rate service

First rate service. I rang Gair Gas about a leaky radiator this morning, got a call-back and an engineer mid- afternoon. Leaky radiator resolved. No charge all part of the HomeServe maintenance contract.

Date of experience: November 2, 2023

AL
4 out of 5 stars

Faulty heating

Had to wait a week to get heating repaired. We have had a service agreement for a few years and they have always been prompt with the service. Always polite engineers.

Date of experience: October 26, 2023

JF
5 out of 5 stars

Helpful engineer

The engineer turned up promptly, and as we had only just moved in, he explained how the boiler worked. Very efficient, helpfull and clean job

Date of experience: October 24, 2023

GS
5 out of 5 stars

Good service

As usual Gair have provided us with good and prompt service

Date of experience: October 11, 2023

MP
5 out of 5 stars

Good response

Engineer arrived on time was courteous and performed the necessary work without fuss.

Date of experience: October 10, 2023

AH
5 out of 5 stars

Satisfied customers

We have used Gair Gas now for several years. We have always been satisfied with their service. All our family have also used them and they recommended them to us. They are reliable, professional and helpful. We have no hesitation in recommending them.

Date of experience: October 3, 2023

S
5 out of 5 stars

Brilliant as always

Brilliant as always. Wouldn’t use anyone else since they noticed my boiler was actually still under warranty a few years back and contacted the manufacturer on my behalf! Friendly and honest service. I’d recommend any day.

Date of experience: October 2, 2023

BG
5 out of 5 stars

Excellent service

Excellent service. Problem with fridge/freezer not working. Called and was pleased to be told Electrician would come within an hour which he did. All now working. What a service.

Date of experience: September 30, 2023

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