Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
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Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 191 - 200 of 404 reviews
J
JPfam
US
Excellent service
The lead time to execution of our plumbing task was longer than I'd have liked on the Gair Gas Home Shield 500 Plan, but when the day came Matt did a really good job - not only fixing our kitchen tap but also going above and beyond that day's task by making a head start on a separate issue for which another appointment was upcoming. That made the lead time much more tolerable, and I will continue with the contract because lead times aside I certainly find Gair Gas efficient. (500 Plan includes Electricity and by contrast an issue on that side was recently resolved within 24 hours).
Date of experience: December 1, 2023
aB
Boiler resetting
Again Gair Gas have been punctual, efficient, friendly and helpful in resetting my boiler. I am so grateful to them for their assistance during this cold weather.
Date of experience: December 1, 2023
SK
Excellent, professional service
Just had a new Worcester Bosch bolier installed. A tricky installation as the new bolier had to be re sited, long pipe runs etc.. Sam, Tyler and Alex did a fantastic job. Really impressed with the quality of their work and professionalism throughout, working tirelessly over the 2 days. A big thank you to you guys.. Would not hesiatate to recommend Gair Gas and will definitely be using their services again in the future.
Date of experience: November 28, 2023
RS
Top job -Top team.
Two engineers arrived to replace all radiators as old ones in poor condition.Great to see younger engineers knowing exactly what was required technical wise and showing an excellent skill level during repairs.Protective sheets were laid over carpet areas and all areas thoroughly cleaned after job completion.10 out of 10 from me !.
Date of experience: November 27, 2023
TM
Very professonal job done
Very professonal job done with this installation.
Date of experience: November 22, 2023
JS
Boiler Service
This is our first time we have used this company and we were very impressed with the service we received. Rich the engineer arrived promptly and was very professional with the boiler service.
Date of experience: November 19, 2023
MM
Fast and efficient service
Turns out the immersion heater tripped the electrics. Engineer arrived very quickly and isolated the heater giving very practical and sensible advice. Engineer called me (mum's carer) ahead as requested to give an ETA.
Date of experience: November 15, 2023
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