Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
5-star
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 171 - 180 of 404 reviews
IR
Great company
Great company. Very attentive and prompt providing a quote and then completing the work. The engineer was very polite and knowledgeable, clean and tidy. Recommend!
Date of experience: January 23, 2024
A
A minor issue resolved very quickly…
A minor issue resolved very quickly with a quick phone conversation. Gair Gas have over time proven themselves to be easy to deal with and helpful.
Date of experience: January 22, 2024
D
DAVID
US
Boiler repair
I have a Maintenance program with Gair Gas - worth every penny. Last week during the freeze they were really busy but still got to me within a few hours and sorted my Boiler quickly and efficiently. This is a well run company with a expert workforce, recommended!
Date of experience: January 22, 2024
PD
We came home after the Christmas…
We came home after the Christmas holiday to a cold house with broken boiler. Having contacted Gair that evening they sent a plumber the next day who got the boiler going, checked it out and ordered the parts needed for permanent repairs. They were back in days and we're professional and efficient with the work and left us more than satisfied with their plumbers work. Would have no problems calling them again.
Date of experience: January 19, 2024
GB
Very Professional Service
This is the second time we have used Gair to carry out the annual service of our boiler. On both occasions we were absolutely delighted with the professional manner in which the company and the engineer conducted themselves. Thank you.
Date of experience: January 18, 2024
JB
I was most impressed and grateful that…
I was most impressed and grateful that the electrician came so promptly to sort out my problem. He is a very nice young man who was both thorough and extremely helpful. Thank you Gair Gas
Date of experience: January 17, 2024
MP
lock shield valves
I had a problem with the lock shield valves on my radiators, and Cameron came and successfully eased the valves and got them working satisfactorily. He came at the time agreed, was very polite and courteous, and did a good job.
Date of experience: January 17, 2024
JW
Another 5 gold stars for Gair Gas!
Another 5 gold stars for Gair Gas!! Where do you find such super engineers/plumbers etc?? I cannot fault the professional attitude, consideration, & workmanship, by Isaac. He is another personable employee,& it who was a pleasure to have in my home! Well done Isaac, & Gair Gas, I have new, shiny taps this time, & a working stoptap. I have recommended Gair Gas to quite a few friends now, & also on Nextdoor!
Date of experience: January 5, 2024
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