Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 161 - 170 of 404 reviews
MH
Two young men came and sorted out my…
Two young men came and sorted out my thermostat/programmer. Very nice friendly and polite. Thank you
Date of experience: February 27, 2024
MA
Polite man who explained whole process
Polite man who explained whole process
Date of experience: February 21, 2024
mr
Gair Gas. Water leak through bathroom ceiling.
Gair Gas. Two engineers arrived very quickly after my call. They identified the fault and resolved the problem . They were efficient and extremely helpful.
Date of experience: February 13, 2024
A
Andrew
US
Efficient and professional
Lovely chap arrived and quickly sorted out two radiators and rebalanced central heating. Nothing too much trouble and throughly checked everything before departure to ensure all working well. Customer service was very helpful in organising time and date as well.
Date of experience: February 9, 2024
TM
Great company to deal with
This is the 2nd combination boiler fitted by Gair Gas and again they made an excellent job. Sam arrived on time and after a quick chat explaining how the work would be done, he got to work straight away. Very pleased with the quality of work, and how neat & tidy he was. Explained in detail how the boiler and controls worked. We will be use this company for all servicing. Very happy.
Date of experience: February 8, 2024
F
Excellent service- polite and…
Excellent service- polite and thoughtful.
Date of experience: January 31, 2024
MB
Needed a gas engineer fairly quickly…
Needed a gas engineer fairly quickly and Gairgas came to the rescue. Have dealt with them before and always reliable
Date of experience: January 29, 2024
MM
Central Heating
Called Gair at 12:55 to report central heating not working. Gairs Engineer Sam arrived 30 minutes later and within 20 minutes had fixed the problem. Excellent service.
Date of experience: January 26, 2024
4C
I needed an electrician to replace my outdoor security lights
I needed an electrician to replace my outdoor security lights. The Gair electrician was friendly, helpful, and efficient. Two of them came round in reasonable timeframe and spend two hours (on a very cold day) working outside my home with nothing but coffee and biscuits to sustain them. They worked well, and efficiently and produced what I needed and what I asked for. I had tried other contacts that I had previously used but could not get then to call back. Gair were there when I needed them, did the job that was needed and were helpful and friendly.
Date of experience: January 25, 2024
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