Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 141 - 150 of 404 reviews
MB
Gair Annual Boiler Service.
Gair arrived at the time agreed. Respected our home , removing outdoor shoes voluntarily. Completed the work in a timely manner. We could not have wishes for a better service.
Date of experience: May 8, 2024
D
Debsy
US
Use Gairgas gor an effective and efficient service
I've always used Gairgas to do my annual boiler servicing. I find they are effective and efficient at keeping everything up to top-level. My recent engineer Sam found an issue with my gas supply and immediately contacted an engineer to come and fix it. Dave came and installed the faulty part at my gas meter to rectify the problem. So all is now good for another year. Thanks, guys :-) Throughly recommend Gairgas as the company to use for your needs.
Date of experience: May 3, 2024
BT
Reliable company, knowledgeble staff
Matthew came to carry out the annual service on our boiler and to clean the magnafilter. txt message was sent about 30 mins beforehand to say he was on his way. Work was carried out quickly and efficiently and work area left clean and tidy. I cannot rate Gair gas more highly.
Date of experience: April 29, 2024
ML
Gair and all the staff are friendly
Gair and all the staff are friendly, professional, efficient and always do an excellent job. I really appreciate the quick response to enquiries. You are a great team. Many thanks
Date of experience: April 26, 2024
JM
From the friendly voice on the phone to engineer at the door.
From the friendly voice on the telephone to the engineers that call to carry out the repair, they are all great at Gair. My Gair shield gives me confidence that any home breakdown I may have Gair have the right person to fix the problem. Light switch and plug socket playing up today. Zach and his apprentice soon has the issues sorted, both in a professional and friendly manner. Thank you so much.
Date of experience: April 25, 2024
L
Lucy
US
Professional & Efficient
From coming out to provide a quote to doing the work, Gair Gas were efficient and professional. The engineer carried out the work diligently even though he was thrown a couple of curve balls along the way, he kept calm and dealt with it calmly & professionally.
Date of experience: April 25, 2024
KJ
Another example of excellent service.
We have used the Gair Gas Home Service cover for the past four years and always found the service and response times to be excellent. We recently found we had a break in our ground floor electrical ring main, Zach the electrician that attended was very thorough and diagnosed and repaired the fault within the hour. We are very happy to recommend Gair Home Services
Date of experience: April 21, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.