Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 131 - 140 of 404 reviews
N
NanaMYskouri
US
Excellent Local Company
Have used Gair Gas for years as they are such a reliable, trustworthy and professional team. Their Service Engineers are, without exception, on time, polite and efficient. ( not least Sam H who carried out our service today. Would highly recommend !
Date of experience: June 7, 2024
MC
Consistent Quality Service
Gair Gas has been a service provider to us for many many years & has consistently delivered value for money. Their presentation & workmanship is professional & overseen by Andrew Gair, the company owner.
Date of experience: June 4, 2024
SB
Professional
Timely, polite, friendly, seemingly thorough and professional. First class service, I would request Sam and his colleague Alex again.
Date of experience: May 29, 2024
MA
Have used Gair Gas for a number of…
Have used Gair Gas for a number of years to take care of my heating system, I have always had excellent service from engineers and office staff, friendly, polite and helpful, would recommend.
Date of experience: May 20, 2024
MT
GairGas are professional from start to…
GairGas are professional from start to finish. The Engineers arrived on time to change all our radiators were very clean and tidy, we were kept informed throughout the job and they conducted thermselves in a professional manner, were knowledgeable and courteous. We also use GairGas for our boiler servicing and cannot fault them.
Date of experience: May 17, 2024
AP
Annual boiler service
Well mannered, polite and personable engineer. He was efficient and took care to complete the work, an annual boiler service, on a timely basis.
Date of experience: May 16, 2024
MM
Good quality work
The company responded quickly to repair a broken pipe, for which I was very grateful. I was informed of the price of £90 fee (inc VAT) although the engineer would need to charge for any parts used. The engineer text when they were en route which was helpful and was very polite and professional. He charged me £20 for parts, yet Gair made the total bill £118? In hindsight I should have probably searched around for a better price, but they have always done a professional job. ****************************** Update Company have quickly resolved the minor overcharge. And am grateful for it to be put back on my bank card. Great service. Thank you!
Date of experience: May 14, 2024
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