Review summary

Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

GD
Great service from a polite and…

Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

A
My elderly parents had a slow dripping…

My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.

MD
Reasonable priced plumbing repairs

Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.

New boiler

They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.

Company details

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All reviews

408 total β€’ Write a review

Showing 111 - 120 of 404 reviews
MB
5 out of 5 stars

Annual boiler service

Annual boiler service arranged well in advance. Engineer's arrival txd in good time. Engineer polite, courteous & efficient.

Date of experience: August 6, 2024

C
5 out of 5 stars

Excellent professional boiler service

Excellent professional boiler service. This company also fitted our radiators a couple of years ago and did a superb job. Great attention to detail every time.

Date of experience: August 5, 2024

DB
5 out of 5 stars

Zain was extremely polite and friendly.

Zain was extremely polite and friendly. He also advised on a couple of things on the boiler settings that we could do to save energy. Altogether a very pleasant and useful visit.

Date of experience: August 4, 2024

GR
5 out of 5 stars

Helpful and efficient staff

I was impressed with the thorough service which Andy gave to my boiler today. He also made various suggestions for future improvements to my system which was helpful and I may well take up these suggestions when circumstances allow.

Date of experience: August 2, 2024

DV
5 out of 5 stars

Boiler service …

Zain came to carry out my annual boiler inspection. He was polite, respectful and worked neatly and efficiently and was very professional and gave a good explanation of the work he had done. Thank you Gair Gas, your service has been great over the past 7 years! The office staff are always very efficient, helpful and obliging.

Date of experience: July 29, 2024

k
5 out of 5 stars

Annual boiler service carried out…

Annual boiler service carried out professionally. No complaints, arrived on time, took shoes off without having to be asked, friendly and polite, would definitely recommend this company.

Date of experience: July 24, 2024

D
5 out of 5 stars

Great company for all your Plumbing and Heating....

I have used Gair Gas for a number of years now for my annual boiler repair and maintenance. They are always friendly, on time, professional and the communication is exceptional from the office to the Service Engineers, even to reminding me of my annual boiler check and to book a date and time! Thanks! Would recommend without hesitation.

Date of experience: July 19, 2024

AS
1 out of 5 stars

As the intended service was not…

As the intended service was not completed due to possible problems and parts are on order, will reserve judgement until completion. I thank them for their swift reply on the matter and will review further when completion of work.

Date of experience: July 16, 2024

JH
5 out of 5 stars

Regular boiler service

Regular boiler service. Friendly, prompt service.

Date of experience: July 11, 2024

jp
5 out of 5 stars

They give good service

They give good service, and such pleasant people attend. No problem at all!

Date of experience: July 8, 2024

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