Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
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Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 101 - 110 of 404 reviews
FS
10 STARS for GAIR Engineers
We normally don't leave reviews, but we felt that GAIR Engineers deserve our compliments and thanks! We took out an Annual Service Plan with GAIR in November 2023. We are extremely pleased with their services and would recommend them to anyone. We had a couple of issues with the boiler system and GAIR engineers came out either on the same day (Christmas Eve) or within a couple of days (was not urgent) to investigate and resolve the issues. All engineers were courteous, friendly and explained the problem to us. It goes without saying that we will re-new the Annual Service Plan with GAIR
Date of experience: August 14, 2024
AP
Always been very happy with Gair Gas
Always been very happy with Gair Gas. Used them for 15 years +. Have recommended to many people and will continue to do so.
Date of experience: August 13, 2024
TE
Pleasant man came to service my boiler…
Pleasant man came to service my boiler at 8.15am which I was delighted with as I didn’t have to wait in all morning!!! Thank you
Date of experience: August 13, 2024
JG
Excellent work from a superb company
We had an emergency after finding a damp patch on our hall ceiling. We called Gair Home services as we have a service contract with them, Sam came out within the hour and found that our cold water tank in the loft had a crack in it. The tank was drained and sealed off so no more damage could occur. We were without hot water for a couple of days but that was far preferable to having a ceiling collapsed and carpets damaged. Andy Gair came to assess the job and the new tank was replaced by Rich two days later. Excellent team work, very satisfied customers, thank you.
Date of experience: August 9, 2024
JB
Job really well done.
Keiron repaired my sons sink in his bathroom, and has been back this week to fit a new sink and tap in the kitchen which had been leaking. Excellent job done on both visits. Wouldn't hesitate to use Keiron myself.
Date of experience: August 8, 2024
D
Excellent Service
Alex arrived on time, was polite, efficient and left the kitchen clean. You can ask no more from an engineer.
Date of experience: August 6, 2024
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