Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 91 - 100 of 404 reviews
I
Issy
US
5* Service!
Really impressed with Gair Gas and 5* deserved! Moved into a new flat to find the boiler wasn't working and would need a replacement. Andy, who was lovely, arrived promptly, gave me a very competitive quote and within a week the boiler has been replaced. I felt very confident in their employees and everyone I spoke to was really friendly. I'll be staying with them for the future!
Date of experience: September 4, 2024
ML
Efficient and courteous.…
Thank you Andy for carrying out the annual service on my Mums boiler - prompt, efficient, tidy and courteous. Would definitely recommend your Company to family and friends.
Date of experience: September 4, 2024
A
Alex
US
Heat pump installation
Gair Home Services recently installed a new air source heat pump for us. It was a very easy process and we got exactly what we were looking for! Andy made sure we had looked at all of our options before going ahead and also installed some new radiators for us. We will definitely be using Gair again in the future when we get our underfloor heating installed. Thank you!
Date of experience: September 4, 2024
E
Elvin
US
Prompt re-visit to sort out the faulty Hive thermostat
Our boiler service was done promptly and efficiently, however the Hive thermostat lost connection to the controller during the service. I only noticed this the next morning when we had no hot water. I was so pleased that Gair Gas arranged the technician to re-visit us as soon as possible that day and he reset the controllers to get them to communicate with the Hive thermostat again. Those thermostats seem to have many modes of failure.
Date of experience: September 2, 2024
Hc
Highly recommended
Andy arrived early - no waiting around :) He worked, quietly and diligently. We soon had a working, serviced boiler once again. He proffered good advice on replacing old radiators, which we will follow in the spring. He was friendly and professional. Excellent.
Date of experience: August 29, 2024
TA
Boiler service.
The lad that serviced the boiler was extremely tidy, quiet and polite. He was so quiet and the boiler is in the old airing cupboard in the bedroom I thought he had gone to sleep on the bed! I went up to find him quietly beavering away. All in all well pleased with the job done. I hope we won’t see him for 12 month's.
Date of experience: August 27, 2024
NM
Friendly,helpful,efficient and…
Friendly,helpful,efficient and knowledgeable. Thank you.
Date of experience: August 22, 2024
GH
We have being Gair Gas for a number of…
We have being Gair Gas for a number of years now, they have always provided a first class service and it was no different this year.
Date of experience: August 17, 2024
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