Review summary

Frontier Home Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and great value.

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Based on reviews, created with AI

See what reviewers are saying

J
i just find doing insurance online…

i just find doing insurance online stressfull

MT
Easy on line booking

Easy on line booking. Hope i never need to use the policy.

Straightforward and easy to renew

Straightforward and easy to renew and the premium had gone down too!

M
I liked how you could see the premium…

I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.

Company details

Information provided by various external sources

No description available yet.

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All reviews

1,000 total β€’ Write a review

Showing 931 - 940 of 996 reviews
AD
5 out of 5 stars

Good prices

Good prices Easy to understand site Easy renewal

Date of experience: March 4, 2025

MN
4 out of 5 stars

I would have liked to ask some…

I would have liked to ask some questions whilst going through the process.

Date of experience: March 4, 2025

GB
1 out of 5 stars

Wait until you have to claim

We’ve been with frontier home insurance for over two years now and all was ok until we had to claim. They have no call centre so you are totally unable to speak to anyone for advice on your claim. The material on their website is not clear and we found ourselves going in circles. Once we’d eventually raised a claim we had insanely long and drawn out email conversations with agents at frontier that were unhelpful and uncooperative. Once our claim was accepted it was handed over to a third party claims company. It’s taken over 6 months for the damage to our house to be resolved. The actual damage took two days to repair. All the time in between was wasted. We ended up paying 90% of the cost to repair and replace items ourselves.

Date of experience: March 4, 2025

N
5 out of 5 stars

Great experience

Great experience

Date of experience: March 4, 2025

MA
5 out of 5 stars

Very helpful

Very helpful

Date of experience: March 4, 2025

N
5 out of 5 stars

Excellent service

This is my first time buying

Date of experience: March 3, 2025

LM
5 out of 5 stars

Efficient service and fair price.

Efficient service and fair price.

Date of experience: March 3, 2025

MA
5 out of 5 stars

easy renewal

easy renewal

Date of experience: March 3, 2025

DA
5 out of 5 stars

Very easy straight forward and simple.

Very easy straight forward and simple.

Date of experience: March 3, 2025

DA
5 out of 5 stars

Great communication!

Great communication with customer service team, really easy process to change my details. Thank you

Date of experience: March 3, 2025

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