i just find doing insurance online…
i just find doing insurance online stressfull
4.7
Excellent
1,000 reviews
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Review summary
Frontier Home Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and great value.
✨
Based on reviews, created with AISee what reviewers are saying
Easy on line booking
Easy on line booking. Hope i never need to use the policy.
Straightforward and easy to renew
Straightforward and easy to renew and the premium had gone down too!
I liked how you could see the premium…
I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.frontierinsurance.co.uk
All reviews
1,000 total • Write a review
Showing 701 - 710 of 996 reviews
JO
I like the specified items section
I like the specified items section - intuitive & able to add photos - really simple.
Date of experience: April 8, 2025
L
Lauren
US
No telephone support
Recently tried to make a claim online and found the service awful. There was no confirmation to say the claim was being processed and no email or message to know that it was completed. Typically our claim was found to be invalid due to the fact we were honest about our glass sliding windows shattering spontaneously and this isn’t covered by accidental damage. I couldn’t call anyone to discuss why our claim was invalid so had to go through the chat service where I found the agent to be pretty unhelpful. In my response to them I said I would likely cancel the policy in the future but the next thing I know I’ve had a text message saying my policy will now expire on 8th May 2025 which is 6 months before the actual expiry date of the policy. This is so rude! I have never once claimed on a house insurance policy so to have this service has really made me wary of going with these cheaper providers on cost comparison sites. There’s a reason they are cheaper so be warned. Back to proper companies like Aviva, Direct Line and other service providers where you can actually speak to representatives. Lesson learned!
Date of experience: April 8, 2025
AP
Easy and simple to setup
Was easy and simply to understand with well laid out instructions and explanations. Good value
Date of experience: April 7, 2025
SA
The online purchase of Frontier…
The online purchase of Frontier Insurance has been user friendly and fast to act.
Date of experience: April 7, 2025
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