Freightera

The agent I work with always goes the extra mile and responds to my questions quickly.

Very quick to reply, efficient to find solution, best client experience ever! You're doing an amazing job. Julien help me a lot in my international freight!

Good customer service every time!

Their customer service is great, the only hold back I have is about the one day lag between order and pickup.

Everything was great except the extra charges for rural delivery. Farms are businesses and as such should be treated as such.

Exceptional service. Caterina does a great job of looking after me. Reliable, fast, and always working on the best price for the load. Highly recommended. Randy Lagerwerf, RL Distributing Inc.

Quick delivery...good pricing and a very pleasant hardworking delivery driver.

Very good customer service. Answer the questions we have promptly.

service is great

Great efficient company! Would recommend to anyone.

Absolute dream working with Freightera

This has been our third engagement with Freightera and our second with Caterina. Caterina made the required commercial paperwork for the cross border transaction seem easy peasy and most importantly, the shipment was picked up on time and delivered within 3 business days -fantastic! Caterina chased down every detail for us, the service and follow up impeccable. Our agreed price was right on with competing outfits and there was no surprise surcharges. Freightera will have my continued loyalty with their "Call anytime, we'll get it done" attitude and guess what? A real person answers the phone! 5 STARS FOR FREIGHTERA !!

excellent service, Responsive,

received excellent service for my recent 2 shipments. 5 star is reserved for a rainy day!

Thanks for doing wht ayou said you would do

Price was increased after the order was confirmed. Then when we questioned the additional charge, nobody responded back. When WE called Freightera to confirm the pick up we were informed in the eleventh hour that we will be charged the additional fee or otherwise the order won't be picked up/delivered. We did not have a choice and had to accept since everything was already scheduled and coordinated with our customer for the next day. Even after explaining our concerns and voicing the bad customer service, the representative Kristiana C. did not make an effort to address our concerns in any way or offer a compromise although it was Freighera who dropped the ball on this order.

They really are top notch on price and customer service.

The freight company has delayed transit and shipment not received as originally discussed.

Quick friendly service with reasonable prices Staff is great to work with, they respond to your questions quickly

I scheduled everything online liking the ease of being able to get it set up at my convenience. However, there is such a lack of communication. Of the 6 deliveries only one was made correctly and on-time. The others were picked up late, delivered late and I had to spend an incredible amount of time on the phone having to try to fix things. The last four deliveries were all picked up days late and only because I called in to cancel the order because I made other arrangements. Magically they were all picked up immediately after that so that I couldn't change my mind. If we use it again we won't use the carrier that was such a problem. Additionally, I don't like the lack of communication. There was absolutely no tracking even once they pick it up. Even though I required a delivery time be arranged once the carrier sets that up. I'm still not updated on the website so I had to follow up with every location to make sure that they were even contacted to establish a delivery time.