Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

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0
🔥 High engagement

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Always fast with notifications and…

Always fast with notifications and follow up. Thanks for making shipping a breeze.

Helpful?
MMA
MMA
1 reviews
over 4 years ago
5 out of 5 stars

great price for shipping

great price for shipping. was unable to get the rate when I was on the web site, called to see if there was a problem because i was only getting one quote and it was not very good I was told if this happens I should call in and have them do it quote up manually the quote was great the service was awsome.

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Very comfortable to work with

Very comfortable to work with, convenient website and reliable service.

Helpful?
customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Freightera is vital to our shipping…

Freightera is vital to our shipping needs

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Scott Carson
Scott Carson
1 reviews
over 4 years ago
5 out of 5 stars

Basically Perfect, no Exaggeration Intended

Plain and simple, my business would not exist without Freightera. The options and savings they give are a game changer. Beyond pricing, their support staff is some of the best I've worked with in 17 years of business, and their site works so well that it can be used fully self-serve with confidence. I don't give 5 stars very often, so believe me when I recommend Freightera to anyone.

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Very Good service

Their service is fast and reliable. It is also easy to arrange shipments. Will ship with them again.

Helpful?
customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Always Gets It Done

Freightera and their team always gets the job done for me - I have worked with them now for over 3 or 5 years across multiple clients. They quote, they navigate, they go the extra mile (haha) to make sure we are a priority. What I truly like is their honesty and being transparent about what can, can't be done. Times are tough in this industry rignt now - but with Ana and her team at Freightera - I know we will be GOOD!!!

Helpful?
Valerie
Valerie
1 reviews
over 4 years ago
5 out of 5 stars

My experience working with Freightera…

My experience working with Freightera went really smoothly - my rep was friendly, responsive, and reliable. I would recommend hiring Freightera to handle any freight shipments you require :)

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Devin Coppens
Devin Coppens
1 reviews
over 4 years ago
5 out of 5 stars

I was very pleased with everything part…

I was very pleased with every part of the transaction. It went very smooth and I feel the value of the services was excellent. I would highly recommend freightera! Caterina was amazing to work with.

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over 4 years ago
5 out of 5 stars

Excellent customer service, good prices, good system

I've used FrightEra for over 2years now, we use them for all our pallet shipment needs, USA wide. They have great pricing and the best customer service. Highly reccomended

Helpful?
Nathan
Nathan
1 reviews
over 4 years ago
5 out of 5 stars

Freightera has been a godsend for my…

Freightera has been a godsend for my business. We ship to customers all over North America and many times just once, so we needed an agent that could quickly find competitive rates to places from Alaska to Florida, residential, commerical, single pallet LCL and near FCL. And they have been quick in responding and finding solutions in a trouble prone industry. It has made my job much easier and allowed me to focus on building my business, and leaving the logistics in able hands.

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Danielle
Danielle
1 reviews
over 4 years ago
5 out of 5 stars

Amazing customer service!!

I've been having Freightera organize all my shipping needs for over 5 years, and they are the best company I've dealt with, by far!! They go above and beyond what is expected of their services, they are a pleasure to work with, find the best rates available, and deal with the issues that arise in a timely and efficient manner. I love the excellent customer service the provide, and will continue to use Freightera for all my future shipping needs!!

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Laura Mba
Laura Mba
1 reviews
over 4 years ago
5 out of 5 stars

I was stuck and unable to use FedEx/UPS

I was stuck and unable to use FedEx, UPS, Purolator, so i went searching and found Freightera offered exactly was i was looking for multiple rates, an easy platform to schedule and setup my shipments, prices are great in comparison to competitors. And they have a great staff who is willing to help resolve any issues.

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brenotirado
brenotirado
1 reviews
over 4 years ago
5 out of 5 stars

Great company!!

Freightera is an amazing company for freight services. They have one of the best rates in the market. I strongly recommend this company to who is looking for having your goods transported in good hands.

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Matt Moore
Matt Moore
1 reviews
over 4 years ago
5 out of 5 stars

Reliable and Convienent

Ana our Freightera Account Representative has helped out CoastLine Cordage Group with importing and exporting freight within USA. Their platform works very well and extremely user friendly. Freighteras custom's feature is quick slick.

Helpful?
over 4 years ago
5 out of 5 stars

I was very new to shipping large…

I was very new to shipping large quantities of goods and had previously lost money on orders due to freight being so expensive. Freightera has hands down gotten me the lowest prices for shipping. Not only have they helped me grow my business, I would not even have a business if it were not for Freightera and their service.

Helpful?
over 4 years ago
5 out of 5 stars

Always amazing

We've been using Freightera for the past few years for shipments within Canada and into the US, and I can't say enough good things about them. They're always quick to get quotes back, and get the bookings in. The only times we ever have any trouble is completely at the hand of the carriers and is nothing to do with Freightera's services. Their level of service is beyond amazing and I'd definitely recommend them to anyone looking to do LTL shipments. Ana in particular is absolutely amazing, and is always on the ball no matter how many shipments or quotes we throw at her.

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customer
customer
1 reviews
over 4 years ago
1 out of 5 stars

10 days late pickup but no support from Freightera

We have an order with Road Runner to pickup 5 pallets from MD for past 10 days and Freightera did not make it happen even though we had several support calls. We stopped using Freight Quote and CHR thinking Freightera would provide better support but they are not any different than Freightquote or CHR so we will to continue our search to find a more reliable company that can support us.

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

I have had great experiences with…Customer Service

I have had great experiences with Freightera and a couple that the carriers messed up. All in all the Freightera service is solid. Special shout out to Julien who has been providing fantastic customer service!!

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Outstanding service

Outstanding service. Every time I have called to speak to someone, they have been extremely kind and helpful. The service is very impressive and always exceeds expectations. Great rates, delivery times and coordination. Very easy to use and I will keep coming back.

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