Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

One of the better platforms!

There are many platforms and none of the are perfect but these guys try! It is hard business to satisfy clients as shipping companies do whatever they want and the worlds situation doesn't help either. I would recommend.

Helpful?
about 4 years ago
5 out of 5 stars

I had changed the time of open hours at…

I had changed the time of open hours at the pick up location. I appreciate that Freightera is so good with communication.

Helpful?
Brad
Brad
1 reviews
about 4 years ago
5 out of 5 stars

My shipments

Working with Julien at Freightera has been great he's always on top of my shipments making sure they're on time.

Helpful?
Lisa
Lisa
1 reviews
about 4 years ago
5 out of 5 stars

Great Service and customer care

Great Service and customer care. even was a error they fixed

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

Freightera is very competitive

Freightera is very competitive, as far as pricing, when it comes to customer service. They are alone, the best.

Helpful?
about 4 years ago
5 out of 5 stars

Great prices and great service

Great prices and great service, very pleased.

Helpful?
about 4 years ago
5 out of 5 stars

Stephanie is a total Rockstar

Stephanie is a total Rockstar! Her replies are very prompt, her quotes are timely and once a shipment is booked - she follows up regularly (she even sends tracking updates every morning so they are in my inbox already when I start my day!). When providing quotes, she uses her judgement and experience to offer advise that is realistic versus just giving me a "yes" - which is invaluable as the shipping industry is infamous for over-promising and under delivering. I can't stress enough how much i appreciate her diligence and reliability. Top notch customer service!

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

Easy and Efficient

Easy and Efficient. Very Happy.

Helpful?
Jimena
Jimena
1 reviews
about 4 years ago
5 out of 5 stars

Great service

Great service! Affordable and professional!

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

The best prices

The best prices. Best of all it's all pre-paid. If you have credit accounts with trucking companies, they always find a way to charge you more later on.

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

easy to use site

easy to use site, good prices - customer service on the phone is prompt and efficient

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

Fast quote

Fast quote Fair price Professional customer services

Helpful?
customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

Love the service

Love the service, Stephanie Foster is amazing.

Helpful?
about 4 years ago
5 out of 5 stars

Went online to do a quote

Went online to do a quote, it was very easy and was able to pick the company that I felt comfortable with along with the price range. I received confirmation that the carton was picked up and a tracking number would be provided. Will definitely ship with them again and will recommend them to friends.

Helpful?
customer
customer
1 reviews
about 4 years ago
2 out of 5 stars

The package pick up did not show up…

The package pick up did not show up until 4 days after it was scheduled.

Helpful?
Tristan S.
Tristan S.
1 reviews
about 4 years ago
5 out of 5 stars

Great service and good rates

Great service and good rates. I've been using them as my go-to for shipping LTL for almost a year, and any time I've had small issues the customer service has been on top of it quick. I'm a big fan of getting quotes for international shipping (I'm in Canada) without going to individual brokers.

Helpful?
MULTIBERG
MULTIBERG
1 reviews
about 4 years ago
5 out of 5 stars

Helpful and concise

Helpful and concise

Helpful?
about 4 years ago
5 out of 5 stars

Service is easy simple efficient just…

Service is easy simple and efficient just love it.

Helpful?
Josh J
Josh J
1 reviews
about 4 years ago
5 out of 5 stars

Very easy to use, quick to set up.

We had a very good experience with Freightera. From setting up an account to the actual shipment, everything went smoothly. I would recommend!

Helpful?
Patrice Pilz
Patrice Pilz
1 reviews
about 4 years ago
5 out of 5 stars

Excellent service

Excellent service, response time, user friendly website, helpful online chat, great comparative freight quotes.

Helpful?

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