Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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Solesco
Solesco
1 reviews
almost 4 years ago
5 out of 5 stars

Great work !

Great work my shipment was on time !

Helpful?
almost 4 years ago
5 out of 5 stars

Very professional shipping company

Very professional shipping company. Love your customer service and follow up SOPs.

Helpful?
customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

very easy to use and gets back to you…

very easy to use and gets back to you ASAP if there is an issue.

Helpful?
GG-Technik
GG-Technik
1 reviews
almost 4 years ago
5 out of 5 stars

Top notch Service

Top notch Service. Great communication and rates are reasonable priced. It was not the first time I used them and it will definitely not be the last time.

Helpful?
customer
customer
1 reviews
almost 4 years ago
4 out of 5 stars

I’ve placed 2 shipments so far and both…late

I’ve placed 2 shipments so far and both have been late by 5 days.

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PORKMAFIA.CA
PORKMAFIA.CA
1 reviews
almost 4 years ago
5 out of 5 stars

So far they have been great.

So far they have been great.. always someone on chat to help... thanks. Update: Until they never showed up to pick up my pallet... Not cool. Well they picked it up a day late ! we shall see when it arrives ....

Helpful?
customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

I work for a company as a warehouse…

I work for a company as a warehouse manager/shipper and these guys are amazing, very accommodating. They respond with 30 min. Hard to find good people like Freightera these days.

Helpful?
almost 4 years ago
5 out of 5 stars

Jakiper Battery Used this shipping…

Jakiper Battery Used this shipping service. It is very easy to check the LTL quotation online from many freight lines, and you can compare there. The price and service is great! 2022/01/06

Helpful?
almost 4 years ago
5 out of 5 stars

Excellent Service

Signed up and everything was made easy from the get go. I would highly recommend Freightera and will definitely be using their service again.

Helpful?
TM
TM
1 reviews
almost 4 years ago
5 out of 5 stars

Simple and Affordable

Freightera makes shipping simple and their rates are the best I can find! I also appreciate that they don't hound me forever after looking for more business like some other similar companies I have used in the past.

Helpful?
almost 4 years ago
5 out of 5 stars

We have used Freightera a number of…

We have used Freightera a number of times now for various shipments and always had a great experience with international and domestic shipments. Easy to use and great prices.

Helpful?
almost 4 years ago
4 out of 5 stars

Detail oriented

Julien has always done his best to answer my questions about when best to send our shipments out to meet our deadlines. When it comes time to book our shipment he is quick to respond to emails, gets quotes to us and book our pick up. He seems to be an expert in his field, which has been a great help to me when I was new to shipping this way. Having him be able to tell us the best way to ship across Canada to meet our needs has taken a lot of pressure off my shoulders. He has been great to work with and I look forward to working with Brent and Aleksandar for our future shipments. Tracking has sometimes been slow but I realize you are working with a third party and cannot always get updated information from them as quickly as we would like.

Helpful?
customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Our 2nd order

Our 2nd order . Good jobs guys :)

Helpful?
Pedram Fanian
Pedram Fanian
1 reviews
almost 4 years ago
5 out of 5 stars

a reliable company with good customer…

a reliable company with good customer service

Helpful?
customer
customer
1 reviews
almost 4 years ago
1 out of 5 stars

Did not pickup on scheduled day. Damaged items

**** January 11th 2022: Update. Day and Ross dropped and destroyed the item shipped. Broken cast iron and sheared off 3/8" bolts. Rendered useless. Day and Ross is denying the claim on insurance, and Freightera has excused themselves from any help in the claim. Very poor experience. Very poor customer service. Will not use this shipper again. BEWARE **** Did not pickup on scheduled day. Spoke to agent who said they would ensure it was picked up following day. Shipment was not picked up following day. Who knows when it will be picked up? Not the customer.

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customer
customer
1 reviews
almost 4 years ago
4 out of 5 stars

Great customer service!

Always Quick responses from their customer service team!

Helpful?
ITL Health
ITL Health
1 reviews
almost 4 years ago
5 out of 5 stars

I have used Freightera multiple times…

I have used Freightera multiple times and find them to be excellent. If an issue arises, they are attentive and thorough. Very positive experience. We use them for Canada to Canada and USA to Canada/Canada to USA

Helpful?
PS
PS
1 reviews
almost 4 years ago
5 out of 5 stars

Great people - Great Service

We use them on a regular basis. Very reliable! Strongly recommend

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Roger
Roger
1 reviews
almost 4 years ago
5 out of 5 stars

Great customer service

Great customer service, Freightera is my absolute goto for any freight shipments I need. Thanks for what you do!

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Customer
Customer
1 reviews
almost 4 years ago
5 out of 5 stars

Great customer service

This is our second experience shipping with Freightera, both times we have found the agents (Catarina and Brian) to be super accommodating and positive. We recommend them to others.

Helpful?

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