Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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Filter by rating:
John Tecklin
John Tecklin
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service, great company. Our pallets were picked up and delivered seamlessly.

Helpful?
BABAK SEDEHI
BABAK SEDEHI
1 reviews
over 3 years ago
5 out of 5 stars

The best in the business that I worked…

The best in the business that I worked with. I have worked with many big names out there and all the Carriers have the same issues but what puts Freightera apart as a broker is the customer service. Although the carrier lost my shipment or the delays with shipments (which is not the broker's fault) but the customer support went out of their way to help and resolve the issues. A better user interface though would be great.

Helpful?
customer
customer
1 reviews
over 3 years ago
1 out of 5 stars

Three bad experiences in a row

This is the third time I have had issues booking with Freightera and having a carrier actually show up / get my labels within a reasonable amount of time. Very disappointed and will be cancelling my subscription.

Helpful?
Brian
Brian
1 reviews
over 3 years ago
5 out of 5 stars

Excellent communications and in time…

Excellent communications and in time delivery

Helpful?
customer
customer
1 reviews
over 3 years ago
1 out of 5 stars

Pallet was lost and freightera does…

Pallet was lost and freightera does nothing to help with the situation.

Helpful?
over 3 years ago
5 out of 5 stars

THEY ARE THE BEST

THEY ARE THE BEST

Helpful?
over 3 years ago
5 out of 5 stars

Excellent service

Excellent service - you are always our go-to company for shipping. And Stephanie Foster is amazing. Thank you from the entire Fleurs de Villes team.

Helpful?
Ann
Ann
1 reviews
over 3 years ago
5 out of 5 stars

Great service provider

It is always a pleasure to work with them. They assist us in many ways and they also went extra mile at some issues, very trustable team they have.

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

I recommend freightera to everyone

I recommend freightera to everyone. It’s a great service and the value is awesome.

Helpful?
customer
customer
1 reviews
almost 4 years ago
2 out of 5 stars

Delay and delay

Delay and delay, no reason.

Helpful?
customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Thanks

Thanks. Always very helpful

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customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Great customer service

Great customer service. Everything organized and coordinated in no time.

Helpful?
Zohaib
Zohaib
1 reviews
almost 4 years ago
5 out of 5 stars

Easy and straightforward plus good…

Easy and straightforward plus good customer service

Helpful?
almost 4 years ago
5 out of 5 stars

Excellent service!!

Excellent service!!! A+++++ Everything was flawless!!!

Helpful?
almost 4 years ago
5 out of 5 stars

we can't ask for better service.

we can't ask for better service.

Helpful?
Marc
Marc
1 reviews
almost 4 years ago
1 out of 5 stars

Quotes recieved on the website are not…

Quotes recieved on the website are not accurate. How can I retrieve a quote, then offer that rate to my customers, and then be told a couple hours after booking that the carrier won't take my load, and i'm forced to rebook for 30% more. When I book through our usual truck broker, the rates they quote are vetted and verified, and never change after booking.

Helpful?
customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Very professional service

Very professional service, the best prices

Helpful?
customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Amazing Service!

Amazing Service!

Helpful?
almost 4 years ago
5 out of 5 stars

Convenient and affordable.

Love the way I can get quotes quick and easily online. When comparing to other freight options they are usually right on the money or less.

Helpful?
customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Freightera is always give best deals…

Freightera is always give best deals best customer service. I am using it long time and using it again and again and hopefully they will keep the good work going and I will keep enjoying there services.

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