Great, again
This shipment continues a chain of excellent experiences with Freightera. Thanks as always for your help.
Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.
Vanya is my salesman and is the best.
it was easy to get a quoted rate and proceed with the info required to schedule the shipping
Lowest shipping prices. Easy to book. Delivered before deadline.
This shipment continues a chain of excellent experiences with Freightera. Thanks as always for your help.
Always good. Great support, great rates, and pickup and delivery exactly to schedule. Thank you Sarah and Freightera team!
Nevena is the best! She is always pro-active and has taken care of the situation as a top priority! Give her a raise!
Great service
From the moment I learned about Freightera, the business model was so obvious that it took me no time to sign up and start my first order. Their website has a smooth-as-silk user experience (and that's high praise as I'm a developer!), and it's backed by absolutely perfect service: fast, friendly, knowledgeable, professional. They even have relationships with customs brokerages to make everything a one-stop shop. Most importantly, they provide support after the shipment. Sadly, the carriers are getting worse and worse - almost half of my shipments get damaged and/or destroyed. But, the Freightera team helps me navigate the fallout where previously I had to do it all myself with great frustration. Note: others have mentioned the carriers but that has nothing to do with Freightera - trust me, the carriers are even worse to deal with on your own and you'll pay at least double. With Freightera, my costs are down at least 30-50% and I can finally be competitive. Highest possible recommendation!!!
Freightera has no power to do anything when a 3rd party carrier decides to cheat the system and revises the BOL for extra charges. Even after submitting photo evidence and documentation of a standard Gaylord box, Freightera is limited in their dispute with the carrier. You cannot rely on them when an issue arises. Trust in this platform is lost. Avoid ViTran and their sketchy drivers.
As good as usual. The customer service is Perfecvt
My company Wappa Paddle Boards has worked with Freightera for the last five years. Every member of their team is very helpful, and the website enables easy shipment tracking and invoice payment. If you don't know anything about freight shipping, Freightera will make your life easier.
service was good, 90% of pickups are done on time, delivered quickly, updates are great
Freightera is so easy to use and has saved us a lot on our shipping costs.
My load is still not picked up, you did not send the BOL to the warehouse. Not good, I am spending too much time dealing with this, and still have not been able to use my credit.
Reliable service, awesome customer support
Always good comunication
Very satisfied with the service. I got a quote, was happy with it, the freight was picked up the next day and was delivered on time.
Freightera is a great service. I can always depend on them for a smooth easy courier service.
Very happy. Reasonable rates and very good service.
It all came together easily
Excellent service and very efficient website
Order# 22086711687 In the quotation page, we selected carrier offer earlier ETA with higher rate. However, after we booked shipment and paid for the freight, the carrier advised 7 days delay against original quoted ETA. The estimated delivery is Jun 06 and the shipment is still not yet delivered till now... It is discouraged us to use Freightera again!
FREIGHERA IS AMAZING, HAS REALLY GOOD PRICING AND FANTASTIC SERVICE , BUT THE CREDIT MUST BE GIVEN TO NEVENA OUR CUSTOMER SERVICE REP, SHE IS JUST INCREDIBLE! NEVENA IS ALWAYS GOING FAR AND BEYOND, ALWAYS AVAIABLE, SO RESPOSIVE AND HAS THE BEST CUSTOMER SERVICE SKILLS. I HAVE DEALT WITH SEVERAL FREIGHT COMPANIES AND I HAD OTHER COMPANIES TRYING TO GAIN OUR SERVICES AND TRY TO BE COMPETITIVE ON PRICING BUT NEVENA HAS LOCKED US IN , SHE HAS EXCEEDED OUR EXPECTATIONS AND ALWAYS HAS THE BEST ADVICE, GUIDENCE AND SERVICE! 5 STARS FOR HER AND 5 STARS FOR FREIGHTERA! THE BIGGEST THANK YOU FROM ARCADE 73 INC !
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