Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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about 3 years ago
5 out of 5 stars

Excellent service

Excellent service. Easy to get a quote by website.

Helpful?
customer
customer
1 reviews
about 3 years ago
1 out of 5 stars

No guarantees and no responsibility

My parcel was scheduled to be picked up on October 25th but the carrier did not show up. I contacted customer service on your website and chatted with a customer service rep who said that they might have not had time and that the pick up will be made on the 26th. Again, the carrier did not show up. I contacted customer service again, and I was told that picks up and deliveries are not guaranteed. I am very disappointed with this service. My customer is expecting their order this week and I risk having the order cancelled due to this issue. I am very unsatisfied with the service I have received this time. I am considering finding another third party for my shipping needs.

Helpful?
Alex
Alex
1 reviews
about 3 years ago
5 out of 5 stars

First time experience

This was my first time using their services and I must say that the staff, from my account mananger to the driver who delivered the shipment, were very nice and helpful. They made the extra effort to ensure I was satisfied. It was a pleasure working with them amd I would not hesitate to do so again.

Helpful?
Terry
Terry
1 reviews
about 3 years ago
5 out of 5 stars

Always happy with the service

Always happy with the service. Customer service reps are helpful and friendly, and the freight always arrives on time!

Helpful?
about 3 years ago
5 out of 5 stars

My experience with Freightera customer service

Freightera customer service got back to me quickly and with the best price. Very happy with them!

Helpful?
customer
customer
1 reviews
about 3 years ago
4 out of 5 stars

Very efficient

Very efficient, good price. A few more communications back and forth than I would consider ideal, but overall very, very good.

Helpful?
Noah
Noah
1 reviews
about 3 years ago
5 out of 5 stars

Freightera is a must have tool for LTL shipping and beyond. HIGHLY recommend.

Freightera is a life saver when UPS or other popular curriers are too expensive. Within a couple of minutes you can get and compare prices. After 3 deliveries done with them I'm always super satisfied with the service. All of the customer service agents are friendly, and do their job really well. The only issues I've had have been with the curriers not updating their tracking info, and each time I've inquired I've heard back with updated tracking from Customer Service, usually within 1 day of inquiring. Every package so far has been delivered within 1 day of my desired delivery date. I will continue to use them for all my LTL needs!

Helpful?
Blair Beckman
Blair Beckman
1 reviews
about 3 years ago
5 out of 5 stars

Very quick and easy

Great website, very quick and easy to bring a skid from USA to Canada. The best rates I could find.

Helpful?
Tony
Tony
1 reviews
about 3 years ago
5 out of 5 stars

Limited integration with ecommerce plateforms

We're using Ecwid as our ecommerce platform. There is no integration between freightera and ecwid which forces us to manually enter and quote all shipments and parcels. Other than the integration issue the platform is great, nice to see multiple prices in one shot.

Helpful?
Andrew
Andrew
1 reviews
about 3 years ago
5 out of 5 stars

Discovered freightera on a google…

Discovered freightera on a google search when looking for an LTL logistics company and it offered incredible value. Was able to find a shipping rate more than 30% less than I was quoted elsewhere, with a faster timeline, and their support team was responsive and amazing the whole way through. Highly recommended!

Helpful?
Lane
Lane
1 reviews
about 3 years ago
5 out of 5 stars

Freightera makes it easy

Freightera makes it easy for us to shop rates, and find service that meets our needs, even on short notice. Great experience so far.

Helpful?
about 3 years ago
5 out of 5 stars

Very efficient system

Very efficient system, seamless, no hassles and great communication. In short, great service

Helpful?
C. Hanley
C. Hanley
1 reviews
over 3 years ago
5 out of 5 stars

Freightera was easy and their prices are great

Freightera was so easy to use, making shipping over the border easy and very affordable. Their prices are very competitive and communications were excellent. I would definitely recommend them.

Helpful?
over 3 years ago
5 out of 5 stars

Great company to use

Great assistance even up to the truck arriving! Brent is great to deal with and always fast to respond back if we have any questions.

Helpful?
over 3 years ago
5 out of 5 stars

Kindersly was excellent

Kindersly was excellent

Helpful?
Rex Murphy
Rex Murphy
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service and value

Excellent service and value :)

Helpful?
over 3 years ago
5 out of 5 stars

New Customer

We recently starting using this web-based service. We are happy with the results. All of the people have been prompt, helpful, and friendly. The shipments departed on time and arrived on time. Great Job Freightera !!

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

shipment lost, found & delivered

we had trouble with a delivery, but Freightera took a part of the responsability when the carrier didn't want too. it was a bit long procedure but they made a nice approved arrangement. Thanks for your customer services

Helpful?
over 3 years ago
5 out of 5 stars

Excellent service - Excellent VALUE

Excellent service, very very very aggressive pricing which is usually better than some national accounts we have with carriers.

Helpful?

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