Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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over 2 years ago
5 out of 5 stars

Perfect shipping experience

Perfection in every step of the way. I could not be happier. Will certainly book again. And Thank you!

Helpful?
Nate
Nate
1 reviews
over 2 years ago
5 out of 5 stars

Easy to use

Easy to use. Love this service. Great rates.

Helpful?
over 2 years ago
5 out of 5 stars

The software easy to use

The software easy to use, fast response from customer service.

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Fred Tironese
Fred Tironese
1 reviews
over 2 years ago
5 out of 5 stars

They got me a good rate.

They got me a good rate. They followed through on requests and let me know when the product was picked up and delivered. Answered any questions I had.

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CyD
CyD
1 reviews
over 2 years ago
5 out of 5 stars

Great logistics support

I contacted Freightera via their website for a personal LTL shipment from Canada to the USA. They called me back quickly and have been very good with communication, fast support, and professional advice. Not knowing much about logistics, I picked the most recommended (and cheapest) carrier based on the Freightera proposal ranking. The pick-up, communication, and shipment went very well also with the carrier. Freightera kept following through until the pallet got delivered. I will use Freightera again for any potential shipment in the future.

Helpful?
customer
customer
1 reviews
over 2 years ago
2 out of 5 stars

Was not informed that the carrier we…

Was not informed that the carrier we selected was not capable of doing this pickup in the timeframe we requested. No one from Freightera or the carrier contacted us to notify us of this until I reach out to them asking when the goods would have been picked up. Only then were were we informed that this pickup could not be completed on the day we requested. Really poor communication here.

Helpful?
Etalfort
Etalfort
1 reviews
over 2 years ago
4 out of 5 stars

We are satisfied with the service

We are satisfied with the service. However we would like to have net 30 day terms without having to give a credit card in guaranty. This can sometimes cause a double payment and administrative problems for us. Otherwise, great service.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Prompt and helpful assistance was…

Prompt and helpful assistance was received

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JoeBean
JoeBean
1 reviews
over 2 years ago
5 out of 5 stars

Always great to deal with.

Always great to deal with.

Helpful?
over 2 years ago
5 out of 5 stars

Great site, Great service, Great savings.

the website is great for comparing price and service levels and the support team has been fantastic whenever I need something "outside the box". I use it nearly every day and have saved thousands of dollars over the past couple of years.

Helpful?
over 2 years ago
5 out of 5 stars

Extremely great customer service

Wonderful customer service

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over 2 years ago
4 out of 5 stars

Everything went very smoothly other…

Everything went very smoothly other than our customer not being called for a delivery appointment. He was called the morning of and told the driver would be there in a few hours. This caused a great deal of inconvenience as he was at a customer location vs at the delivery address.

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customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Thank you

Thank you for the great service

Helpful?
Ike Anya
Ike Anya
1 reviews
over 2 years ago
5 out of 5 stars

Good service is the mother of patronage. Simply means if a company renders good service to customers more will come.

Freightera was responsive to me as a customer in providing quotes and arranging for pick up and delivery. Straightforward and honest in pricing and made billing easy by not referring me, the customer, to a third party for billing/payment. I had bad experience with a different logistics company where one transaction led to three different payments, a commission to the logistic company, 2nd payment to a middle man (broker) and 3rd payment to the Driver. That was excruciating to a busy person like me. I have used freightera's service many times and will keep using the company as long as their service remains this good.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Extremely easy and cheap

Extremely easy and cheap

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Maria
Maria
1 reviews
over 2 years ago
5 out of 5 stars

Great Customer Service

Freightera team is quick to respond and follow up on shipments.

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Mahmoud Horri
Mahmoud Horri
1 reviews
over 2 years ago
5 out of 5 stars

Best seamless industry service...

Best seamless industry service...

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customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Super easy website to navigate!

Super easy website to navigate!

Helpful?
over 2 years ago
5 out of 5 stars

I used Freightera for the first time to…

I used Freightera for the first time to facilitate a deliver from the manufacturer to my home business. The online process was straight forward, even though I hadn't facilitated any shipment before. The pricing was also a big savings, more than 50% savings over what I had been quoted by the shipper. Getting instant quotes is a great service. Freightera also stays involved with the process all the way through to the delivery and follows up to make sure that you are satisfied. I look forward to using Freightera again in the future.

Helpful?
Omar Tabbara
Omar Tabbara
1 reviews
over 2 years ago
5 out of 5 stars

Great overall

Good rates, good service, fast reply. 5 stars

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